Shop Supervisor – Electronics Retail

Job Title: Shop Supervisor – Electronics Retail

Company: Star Gallery Mart
Location: Al Ain
Job Type: Full-Time

About Us

Star Gallery Mart is one of the UAE’s fastest-growing retail and e-commerce companies, offering a wide range of electronics, gadgets, mobile accessories, and home appliances. We are expanding across the UAE and looking for an experienced Shop Supervisor to manage store operations, lead sales staff, and ensure excellent customer experience and branch performance.

Key Responsibilities

1. Shop & Team Management

• Supervise and motivate sales staff to achieve daily and monthly targets.
• Maintain discipline, attendance, and professional behavior among team members.
• Ensure staff follow uniform, grooming, and company standards.
• Handle customer complaints and ensure smooth shop operations.

2. Store Presentation & Product Readiness

• Maintain a clean, organized, and well-presented store environment.
• Ensure all products are correctly priced, labeled, and attractively displayed.
• Prepare the branch in advance for influencer visits or marketing shoots.
• Provide staff with product details, features, and selling points for promotions.
• Check that advertised products are in stock and competitively priced.

3. Customer Experience & Sales Conversion

• Ensure every walk-in customer receives professional service and leaves with multiple purchases.
• Encourage upselling and cross-selling to boost overall sales.
• Train staff to communicate clearly and explain product benefits.
• Build long-term customer relationships and ensure repeat business.

4. Coordination & Reporting

• Submit daily sales, stock, and feedback reports to Head Office.
• Coordinate with the marketing team for influencer campaigns and branch promotions.
• Support influencer activities and ensure the branch looks professional during shoots.
• Track product performance and report customer preferences or trends.

5. Record Keeping & Accountability

• Maintain accurate records of sales, staff attendance, and customer feedback.
• Track sales impact during and after influencer campaigns.
• Keep influencer-related photos, videos, and documents organized for reference.

Requirements

• Minimum 2 years of experience as a Supervisor / Team Leader / Senior Salesman in electronics or retail.
• Strong communication skills in English and Arabic.
• Excellent product knowledge in electronics and mobile accessories.
• Leadership and multitasking abilities to manage daily operations.
• Basic computer skills (Excel, billing, and reporting).
• Must be based in Al Ain or willing to relocate.
• Must be available for in-person interview and trial at our Sharjah branch.
• Online interviews are not possible.

Interview & Trial Information

INTERVIEW & TRIAL – SHOP SUPERVISOR (ELECTRONICS)
Thank you for applying to Star Gallery Mart.
You are invited for an in-person interview and trial at our Sharjah Branch.

Date: Tomorrow, 7th November 2025
Time: 2:00 PM – 10:00 PM (Trial during this time)
Location: Third Industrial St – Industrial Area 10 – Sharjah
Google Map: https://maps.app.goo.gl/LoZUb1iZ7P5njwjS8

Trial Details:

• Duration: 3 days
• You will be observed on how you assist customers, explain products, and manage sales operations.
• Good performance may lead to immediate joining.

Please Bring:

• Hard copy of your updated CV
• Emirates ID (if available)

Notes:

• Interview is in person only.
• Be ready to relocate within the UAE if required.
• Salary will be discussed after the interview/trial.
• If you cannot attend tomorrow, you may come the next day.

Supervisor Contact: Mr. Shafeek – +971 56 730 3425
We look forward to meeting you.

Star Gallery Mart – HR Team
Company Profile: https://drive.google.com/file/d/1fVzra76J18cXv3DKcylc6Gh4FEddppsP/view

Job Type: Full-time

Pay: From AED3,000.00 per month