SHOPIFY PRODUCT SPECIALIST

Overview
We are seeking a dynamic and detail-oriented Shopify Product Specialist to join our vibrant team! In this role, you will be the driving force behind managing and optimizing our Shopify e-commerce platform, ensuring that product listings are accurate, engaging, and aligned with our brand standards. Your energetic approach will help elevate our online presence, enhance customer experience, and support our sales growth. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for e-commerce, this is the perfect opportunity to showcase your talents and grow your career.

Duties

• Manage and update product listings on the Shopify platform with precision and attention to detail
• Optimize product descriptions, images, pricing, and inventory levels to maximize sales potential
• Collaborate with the sales and marketing teams to implement promotional campaigns and new product launches
• Conduct data entry tasks efficiently while maintaining accuracy across all product information
• Monitor website performance metrics and analyze data to identify opportunities for improvement
• Provide exceptional customer support by addressing inquiries related to products via chat or email
• Ensure seamless integration of Shopify with other tools such as Microsoft Office applications and CRM systems
• Maintain organized records of product updates, inventory changes, and customer interactions
• Demonstrate excellent phone etiquette when assisting clients or vendors over calls in multiple languages if applicable

Experience

• Previous experience working with Shopify or other e-commerce platforms is highly preferred
• Strong sales background with a focus on client services and customer support excellence
• Bilingual or multilingual abilities are a plus—fluency in English is required; additional languages are advantageous
• Proven skills in data entry, analysis, and managing detailed information accurately
• Call center experience or outbound calling background enhances communication effectiveness
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer skills necessary for daily operations
• Experience in a fast-paced call center environment with strong phone etiquette skills
• Ability to handle cash transactions or perform cash handling duties confidently is a bonus
• Demonstrated analysis skills to interpret data trends and improve platform performance

Join us as a Shopify Product Specialist where your enthusiasm for e-commerce combined with your technical expertise will make a real impact! We value energetic individuals who are eager to contribute their skills in a collaborative environment dedicated to growth, innovation, and exceptional service.

Pay: $15.00 - $18.00 per hour

Work Location: Hybrid remote in Savannah, GA 31401