Showroom Sales Executive

1- Customer Sales - Consultation & Product Knowledge

• Greet walk-in customers and understand their requirements (residential, commercial, projects).
• Advise clients on suitable finishes based on usage, design, and budget.
• Maintain in-depth knowledge of materials, finishes, sizes, and stock availability.
• Stay updated on new materials, trends, and design applications.
• Explain material properties such as durability, maintenance, origin, finish, and applications.
• Prepare quotations, pricing options, and product comparisons.
• Close sales and follow up to convert inquiries into confirmed orders.
• Follow up with client that assign to the sales team through CRM.
• Follow up on pending payments.

2- Order Processing & Coordination

• Create sales orders, invoices, and delivery notes accurately.
• Coordinate with operation department.
• Track order status and update customers on delivery timelines.
• Handle custom orders and project-based sales efficiently.
• Update the follow up progress with client that assign to the sales team through CRM.

3- Client Relationship Management

• Build and maintain long-term relationships with clients.
• Follow up with past clients for repeat business and referrals.
• Maintain a customer database with inquiry and purchase history.

4- After-Sales Support

• Address customer concerns related to delivery, quality, or installation.
• Coordinate replacements, returns, or adjustments when required.
• Ensure customer satisfaction and positive showroom experience.

5- Sales Targets & Reporting

• Achieve monthly and annual sales targets.
• Prepare sales reports, forecasts, and customer feedback summaries.
• Support management with market insights and competitor analysis.
• Fill in any documents needed from the management.

Experience:

• Wood and Fit-out Inbustry: 1 year (Required)

Language:

• Arabic (Required)

Location:

• Bahrain (Required)

Work Location: In person