Site Manager – Metro Atlanta (Full-Time)

Overview

We are an innovative boutique salon suite franchise offering luxurious, spacious salon suites for independent salon professionals. We are currently seeking a highly organized and experienced Site Manager to oversee daily operations at two of our metro Atlanta locations. The successful candidate will travel regularly between the two sites and play a key role in ensuring smooth daily operations, strong tenant relationships, and a clean, professional environment at each location.We are looking for an outstanding candidate who embodies strong leadership qualities and exceptional interpersonal skills. If you have a keen eye for detail and thrive in a collaborative, fast-paced environment, we want to hear from you. A valid driver's license is required for regular travel between locations.

Responsibilities

Daily Site Operations

• Oversee daily site operations at both locations, including property maintenance and tenant relations, to ensure smooth functioning.
• Conduct site tours for current and potential licensees.
• Operate and manage company platforms used for suite management and licensee communications.
• Order, review, and approve supply purchases.
• Implement local store marketing initiatives.
• Perform a variety of cleaning tasks on a regular basis.

Tenant Relations

• Support tenants with needs related to rent, payments, and account status.
• Assist tenants with on-site maintenance needs, including basic troubleshooting before escalating to a vendor.
• Maintain positive, professional relationships with tenants to ensure a high-quality experience and professional community environment.
• Communicate important updates, policies, and facility information clearly and in a timely manner.

Administrative Duties

• Complete weekly reporting on tenant rent status for both locations and provide a clear plan of action for any delinquencies.
• Schedule vendors, coordinate maintenance appointments, and ensure on-site projects are completed and reported to upper management.
• Oversee facility upkeep and submit monthly reports detailing maintenance, cleanliness, and operational needs for each location.
• Maintain accurate administrative records, including data entry, filing, and documentation of facility activities.

Skills

• Excellent customer service skills, including professional phone etiquette and experience in client relationship management.
• Ability to effectively manage property maintenance operations, with a preference for facilities management expertise.
• Strong administrative skills encompassing data entry, filing, office management, and record-keeping.
• Proficient in conflict management, capable of handling sensitive situations with diplomacy.
• Efficient multitasking abilities in a fast-paced environment while maintaining attention to detail.
• Experience with handyman tasks (not mandatory).
• Willingness to learn and adapt to new challenges.
• Reliable transportation and a valid driver’s license, with willingness to travel regularly between two metro Atlanta locations.

Pay: From $19.00 per hour

Benefits:

• Paid time off

Application Question(s):

• What are your expectations regarding your hourly pay rate?
• What is your availability for work each week? Please specify the number of hours.
• Are you able to travel regularly between two locations in the metro Atlanta area?

Work Location: In person