Slots Supervisor (Caesars New Orleans)

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking

• Discounted Monthly Bus Passes

• Free Team Member Assistance Program

• Team Member Discounted Hotel Room Rates

• Discount Program within Caesars Partner Network

• Fun and Free Team Member Events

• Tuition & Student Loan Debt Repayment Assistance

• First Time Homebuyer Program

• Child Care Assistance Program

• 401k Matching

ABOUT THE ROLE: The Slot Supervisor assists in the supervision of the slot floor when scheduled.

OUR IDEAL CANDIDATE:

• Promotes internal and external guest development during an assigned shift, insures excellent service delivery in their area of responsibility.

• Maintains communication within the slot department and with other departments.

• Promotes teamwork, encourages employee ideas and feedback and works as an attendant when not scheduled to supervise.

• Timely and effective resolution of guest escalations.

• Consistently observe and provide feedback on service standards. Effectively manage their floor and insure excellent guest service.

• Must be at least 21 years old or older.

• High school diploma or GED required.

• Excellent customer service skills and communication skills, both verbal and written.

• Strong leadership abilities.

• Familiar with Word and Excel, Rumba and SDS preferred.

• A role model who consistently leads by example

• Six to twelve months of slot operations experience, or equivalent supervisory experience.

A FEW MORE THINGS:

• Must be able to lift up to 40 pounds.

• Must be able to bend, reach, kneel, twist and grip items.

• Must be able to walk and be on feet for long periods of time.

• Must have a sense of urgency and keep up with fast paced business practices.

• Must be able to work in stressful situations.

• Must possess basic math skills.

• Must be able to read, write, speak and understand English.

• Must be able to respond to visual and aural cues.

• Must be able to maneuver to all areas of the casino.

GAMING PERMIT: N/A

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.

Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.