SMP Operations support

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities
SMP Operations Manager

We are seeking a proactive and detail-oriented SMP Operations Manager to support the execution of critical site-level activities within the Separation Management Plan (SMP). This role is instrumental in ensuring operational readiness and execution of transition plans, with a focus on training coordination, buffer stock creation and tracking, and supply chain and SIOP-related data and activities.

Reporting to the Site SMP Transition Lead, the successful candidate will work across operations, supply chain, quality, and planning functions to ensure that transition deliverables are executed on time and in compliance with business and contractual obligations.

Key Responsibilities:

• Support execution of site-level SMP transition tasks related to buffer stock, training, and process readiness under the direction of the Site SMP Transition Lead.
• Coordinate and track training plans for impacted personnel and receiving teams, ensuring timely execution and documentation of all required learning activities.
• Manage the creation, tracking, and reporting of buffer stock in alignment with the buffer stock plan, including coordination with manufacturing, supply chain, and quality teams.
• Assist in gathering, analyzing, and validating data required for Sales, Inventory & Operations Planning (SIOP) processes, including demand forecasts, production capacity, and inventory levels.
• Partner with supply chain planners and SIOP leads to align transition timelines with supply chain strategies.
• Coordinate and execute the classification and export of documentation as required to receiving team.
• Maintain detailed trackers and dashboards for training completion, buffer stock status, and document readiness; provide regular status updates to the Site SMP Transition Lead.
• Collaborate with technical and functional teams to ensure all required process documentation, SOPs, and work instructions are prepared, reviewed, and transitioned.
• Identify and escalate risks or delays related to training and inventory execution to enable timely resolution and maintain program continuity.
• Provide logistical and administrative support for transition-related meetings, reviews, and audits.
• Ensure data accuracy and compliance with documentation standards throughout all activities.
• Participate in site readiness assessments and reviews as needed.

What You Will Learn:

• Customer driven strategic projects that will require agile solutions.
• Effective execution of a contractual separation agreement between two large aerospace companies.
• Creative pivotal resolutions for complex customer and supplier relationships.

Qualifications:

• Bachelor’s degree in supply chain, Operations, Engineering, Business, or a related field preferred.
• 12+ years of experience in a manufacturing or supply chain environment; experience with SIOP, transition planning, or divestitures is a strong plus.
• Solid understanding of inventory management, demand planning, and basic supply chain principles.
• Familiarity with ERP systems (e.g., SAP, Oracle) and planning tools; Excel proficiency required.
• Experience in coordinating cross-functional projects with multiple stakeholders.
• Strong analytical skills with the ability to interpret data and translate into actionable insights.
• Excellent communication, organization, and time management skills.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.