Job Summary:
The role's primary responsibility is to be a part of the Revenue Cycle process team. The Billing Specialist facilitates the Richter policies and procedures to ensure accurate and timely billing of the collection process of client revenue.
Responsibilities:
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Completes billing and collection efforts for all assigned payer types, including but not limited to generating clean claims, document billing, and collection activity, performing account analysis and problem-solving, and denials management.
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Performs Accounts Receivable management of outstanding client accounts by prioritizing accounts by age and revenue amount.
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Works effectively within the client and/or Richter Healthcare Consultants billing systems, responds to any client correspondence.
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Participates in accounts receivable reviews with the client as requested by management staff.
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Communicates effectively and responds to inquiries by client staff, co-workers, and other party representatives within 24 hours of request.
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Prioritizes and manages time to accomplish project goals and expectations within the appropriate deadline.
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Communicates status of projects to team leader/manager on a regular basis depending on project requirements
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Reports project status to client weekly via reports, documentation in software, or AR calls as directed.
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Identifies and escalates issues regarding tracking worksheets, at-risk accounts, incorrect database errors, communication, and payers to direct supervisor.
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Meets stated goals associated with the assigned workflow.
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Performs other duties as assigned.
Qualifications:
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High School Diploma or equivalent required
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Three to Five years of claims processing experience preferably with Skilled Nursing or Long-Term Care billing
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Must possess extensive knowledge of 3rd party payer types, as well as laws, regulations, and guidelines that pertain to healthcare providers.
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Must have the ability to make independent decisions and strong problem-solving skills.
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Must comply with all existing practices and HIPAA compliance guidelines.
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Ability to communicate appropriately with team members, staff, residents, facilities, and outside agencies.
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Experience with Electronic Medical Records Software, Point Click Care, Waystar Clearinghouse, e-solutions, Microsoft Office Suite