Qureos

FIND_THE_RIGHTJOB.

SNOW Developer

India

Overview:
  • Effective communication skills via verbal and non-verbal methods
  • Strong attention to detail
  • Problem solving ability
  • Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators
  • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
  • Effectively manage and execute high level tasks assigned via 'stories'
  • Assists junior analysts through project(s) lifecycles
  • Manages work against an often-demanding timeline
  • Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily
Responsibilities:
  • Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)
  • Understanding of the project delivery lifecycle and processes
  • Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff
  • Consultative and analytical approach
  • Real world exposure to cloud technologies and S-a-a-S
  • Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.
Requirements:
  • Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB)
  • Understanding of the project delivery lifecycle and processes
  • Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components
  • Strong interpersonal skills with the ability to work well with all levels of staff
  • Consultative and analytical approach
  • Real world exposure to cloud technologies and S-a-a-S
  • Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas

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