Social Media & Community manager

Social Media & Community Manager

Location: Navrangpura, Ahmedabad
Experience: Minimum 1 Year
Position: 1 (Full-time, On-site)

About the Role:

We're seeking a creative, proactive, and tech-savvy Social Media & Community Manager to join our growing team at Syndell Technologies Pvt. Ltd. If you're passionate about social media, online engagement, and brand storytelling — this is the perfect role for you!

You'll work independently to develop strategies, create content, and build vibrant online communities that drive brand awareness and business growth.

Key Responsibilities:

Strategy & Content Creation:

• Develop and implement effective social media strategies to increase brand visibility and engagement
• Plan, create, and manage engaging content across platforms (Instagram, LinkedIn, Facebook, X, Threads, YouTube, etc.)
• Manage social media calendars, campaigns, and collaborations
• Develop and maintain brand voice guidelines across all platforms

Analytics & Performance:

• Monitor analytics, track performance, and prepare growth reports
• Track and report social media ROI and conversion metrics to leadership
• Set quarterly KPIs and OKRs aligned with business objectives
• Conduct A/B testing on content formats, posting times, and messaging

Community Management:

• Engage with online communities — respond to messages, comments, and feedback promptly
• Build community engagement programs (contests, AMAs, community takeovers)
• Develop and leverage user-generated content (UGC) strategies
• Handle negative feedback, PR issues, and reputation management independently

Collaboration & Growth:

• Coordinate with the design and marketing teams for visuals, videos, and ad creatives
• Collaborate with sales team to support lead generation efforts through social channels
• Identify and manage micro-influencer and partnership collaborations
• Conduct regular competitor analysis and industry benchmarking

Budget & Resource Management:

• Manage monthly paid social media budgets and optimize ad spend
• Allocate resources effectively across platforms based on performance data

Trend Monitoring:

• Stay updated with social media trends, tools, and algorithm changes
• Monitor competitor strategies and identify new opportunities

Technical Skills Required :

Social Media Management:

• Strong understanding of Meta Business Suite, LinkedIn Campaign Manager, and Google Analytics
• Proficiency in social listening tools (Brandwatch, Mention, Sprout Social)
• Knowledge of Social Media Scheduling Tools (Buffer, Hootsuite, Later, etc.)
• Experience with social commerce features (Instagram Shop, Facebook Marketplace)

Content Creation:

• Proficiency in Canva, Figma, or Adobe Creative Suite for visual content creation
• Familiarity with AI tools like ChatGPT, Jasper, or Copy.ai for content ideas and engagement

Analytics & Optimization:

• Basic understanding of SEO, hashtags strategy, and keyword optimization for social media
• Experience with conversion tracking and attribution models
• Understanding of paid ad campaigns and A/B testing

Desired Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field
• Minimum 1 year of relevant experience in social media management or community engagement
• Excellent written and verbal communication skills
• Strong creativity, organization, and time-management abilities
• Self-starter with ability to work independently with minimal supervision
• Understanding of business metrics and how social media impacts company goals
• Entrepreneurial mindset with ownership mentality
• Comfortable in fast-paced, evolving environment

What We Offer:

• Friendly, supportive, and growth-driven work culture
• Opportunity to work on innovative projects with an experienced digital team
• Professional growth and learning opportunities
• Autonomy to make data-driven decisions and drive strategy

Interview Process:
Only Walk-in Interviews will be conducted. No online interviews.

How to Apply:
Interested candidates can share their resumes and design portfolios at hr@syndelltech.com or contact us at 6355614590 for more details.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person