Social Media & Content Manager

Description:

ABOUT ACC

Acceleration Community of Companies is an independent network of cutting-edge marketing, communications and media agencies that include MKG, a leading creative and experiential agency; Pink Sparrow, an acc award-winning design and fabrication shop; renowned communications and marketing firm DKC, creative and content shop Hangar Four; Stripe Theory, a data and marketing analytics firm; Pixly, a full-service influencer marketing agency; Trailblaze, a lifestyle communications firm; Ingenuity Group, a talent consultancy; and PMK Entertainment, an entertainment public relations agency. At the center of our community is Advisory, our in-house consultancy that specializes in brand strategy, integrated marketing, and omni-channel solutions. ACC’s clients include a range of Fortune 500 brands, such as Pepsi, Waymo, Target, Airbnb, BMW, Meta, Google, Delta Air Lines, Dolby, Stanley, T-Mobile, HBO Max, Nike, Netflix and Paramount+, among others.

ABOUT PINK SPARROW

At Pink Sparrow, we bring bold ideas to life through immersive event experiences and world-class fabrication. From large-scale activations to custom installations, we combine creativity, technical expertise, and craftsmanship to deliver unforgettable experiences. Our collaborative culture thrives on innovation, problem-solving, and exceeding client expectations.

ABOUT THIS ROLE

ACC and Pink Sparrow are seeking a highly creative, organized, and culture-obsessed Social Media & Content Manager to help bring the ACC and Pink Sparrow brands to life across social platforms. This role is equal parts content creator, community builder, and brand storyteller, owning day-to-day execution across Instagram, TikTok, YouTube and LinkedIn.

If you live on social media, understand what performs (and why), and are excited to build a brand in real time, this role is for you.

WHAT YOU'LL DO:

Content Creation & Production

• Create, capture, and edit high-impact, platform-native content across Instagram, TikTok, LinkedIn, and YouTube
• Concept and execute short-form video and static content that is culturally relevant, engaging, and aligned with company’s objectives, including behind-the-scenes moments, activations, and live events
• Ensure all content reflects ACC and Pink Sparrow’s visual identity, tone of voice, and creative standards
• Bring strong editing capabilities, with an eye for pacing, storytelling, and platform best practices

BRAND & CHANNEL SUPPORT

• Support content creation across both ACC and Pink Sparrow, ensuring consistency while tailoring to each brand’s voice
• Partner with internal teams to surface stories, moments, and work that should be amplified across social channels
• Leverage social platforms to support recruiting efforts, including promoting open roles and showcasing company culture

SOCIAL MEDIA MANAGEMENT

• Own day-to-day publishing across posts, Stories, Reels, TikToks, and YouTube Shorts
• Build and manage a living content calendar, ensuring consistency and strategic alignment
• Monitor social trends, platform updates, and cultural conversations to identify real-time content opportunities
• Track performance metrics and translate data into actionable insights and recommendations
• Proactively pitch new content series, founder POV formats, and creative concepts

COMMUNITY ENGAGEMENT

• Manage community engagement by responding to comments, interacting with tagged content, and participating in relevant conversations in a timely, thoughtful, and on-brand voice
• Flag trends, FAQs, customer feedback, and cultural moments to the broader team
• Support influencer seeding, reposting, and organic creator amplification

REPORTING

• Support quarterly reports, campaign recaps, and performance summaries
• Track KPIs, including reach, engagement, and content performance across social and influencer efforts
• Monitor competitor benchmarks and industry trends to inform content direction

CROSS-FUNCTIONAL TEAM COLLABORATION

• Partner with social media leads from other ACC agencies (DKC, MKG, PMK, Hangar Four, etc) to ensure cross-agency social media promotion of different campaigns
• Partner with business development teams to understand clients and the work we do to help promote on owned media platforms
• Maintain clear communication across stakeholders to ensure deadlines are met

INTERNAL COMMUNICATIONS

Assistance with:

• Monthly newsletter
• Weekly new business win email (the @5)
• Newly launched “employee spotlight”
• Co-Lab events (Community mentorship and training seminars)

Requirements:

QUALIFICATIONS

• 3+ years of experience managing social media for a brand.
• Strong familiarity with Instagram and TikTok, including short-form video and trend adaptation
• Highly organized, proactive, and confident in communicating ideas
• Experience creating high-quality photo and video content for social media
• Strong copywriting skills with the ability to craft engaging captions
• An analytical mindset with experience tracking performance metrics and using Excel or analytics tools

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Acceleration Community of Companies ("ACC") provides equal employment opportunity for all applicants and employees and does not discriminate on the basis of race, color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, or any other characteristic protected by applicable law. ACC will also make reasonable accommodations for qualified individuals with known disabilities to perform their essential functions unless doing so would result in an undue hardship to the Company. Please inform ACC's Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination of employment, and access to benefits and training.