Qureos

Find The RightJob.

Social Media Customer Care Specialist

  • Respond to customer inquiries via social media platforms (e.g., X/Twitter, Instagram, etc.).
  • Handle complaints and support requests in line with company policies.
  • Follow up on open cases until resolution.
  • Coordinate with internal departments to resolve customer issues.
  • Document interactions accurately in the system.
  • Adhere to service quality and response time KPIs.
  • Contribute to enhancing the digital customer experience.

© 2026 Qureos. All rights reserved.