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Social Media Manager

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Role Overview

The Social Media Manager will be responsible for end-to-end planning, execution, monitoring, and reporting of official social media platforms. The role demands strong content sensibility, hands-on experience with AI-driven social media tools, and the ability to work closely with internal teams and government stakeholders to ensure accurate, timely, and compliant communication.

Key Responsibilities

  • Manage and operate official social media handles including Instagram, X (Twitter), YouTube, Facebook, and LinkedIn.
  • Plan and execute content calendars aligned with campaign objectives, government communication guidelines, and public outreach goals.
  • Create, curate, and optimize content using AI-based tools for text, creatives, captions, and hashtags.
  • Coordinate with cross-functional teams such as design, video, content, analytics, and client-facing teams to ensure seamless execution.
  • Utilize social media management platforms with AI capabilities for social listening, audience behavior analysis, sentiment tracking, and trend identification.
  • Monitor daily performance metrics including reach, engagement, impressions, growth trends, and sentiment analysis.
  • Identify trending topics and real-time opportunities relevant to public communication and government initiatives.
  • Prepare detailed performance dashboards, weekly and monthly analytical reports, and trend documentation suitable for submission to clients and government authorities.
  • Ensure compliance with official communication protocols, approvals, and content governance standards.

Required Skills & Experience

  • 3–5 years of proven experience in social media management, preferably in large-scale or institutional projects.
  • Prior experience managing government or public-sector official social media handles is highly preferred.
  • Strong hands-on exposure to AI-powered content generation and social media management tools.
  • Expertise in social analytics, reporting, and documentation with attention to detail.
  • Ability to work with multiple stakeholders and departments under tight timelines.
  • Excellent written and verbal communication skills in the required languages.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:

  • Social media management: 3 years (Required)

Language:

  • Tamil (Required)

Work Location: In person

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