Social Media Manager

About the Greater Memphis Chamber: The Greater Memphis Chamber is the leading economic development organization for the Memphis region, committed to building a prosperous business climate and thriving community. Our mission is to drive growth, advocate for business, and celebrate the unique culture and energy of Memphis. We are seeking a dynamic and creative Social Media Manager to amplify our voice, engage our diverse audiences, and help position Memphis as a premier place to live, work, and invest.

Position Summary: As the Social Media Manager, you will develop and execute social media strategies that highlight our initiatives, events, business community, and regional assets. You will manage all social platforms and accounts with the goal of growing our reach, deepening engagement, and supporting economic development and membership goals.

Key Responsibilities:

• Design and implement a comprehensive social media strategy aligned with the Chamber’s mission and goals
• Create compelling visual content that promotes Chamber events, business spotlights, public policy updates, talent initiatives, and regional development news
• Manage daily operations of (4) social media accounts on all platforms (Facebook, LinkedIn, Twitter/X, Instagram, and others)
• Track performance metrics, analyze data, and produce regular reports with actionable insights
• Collaborate with the marketing, public policy, economic development, and member engagement teams to ensure cohesive messaging
• Highlight member businesses and partner organizations, contributing to a strong sense of community and collaboration
• Monitor trends in local and national economic news and creatively incorporate them into content strategy
• Serve as a brand voice ambassador for the Chamber, fostering two-way communication and timely responses to community inquiries
• Expected to travel and attend events for live coverage, photography, videography, and real-time social media engagement

Qualifications:

• Bachelor’s degree in marketing, Communications, Journalism, or related field
• 3+ years of experience managing professional social media accounts, preferably in a nonprofit, civic, or economic development setting
• Demonstrated success in creating engaging, high-quality visual multimedia content (e.g. photography, videography, graphic design) using tools like Canva, Adobe, and/or other user-friendly design tools.
• Proficient with scheduling and analytics tools (e.g., Hootsuite, Buffer, Sprout Social, Meta Business Suite)
• Excellent writing, editing, and storytelling skills
• Strong understanding of brand positioning, public relations, and digital marketing principles
• A passion for Memphis and an appreciation of its culture, people, and economic potential

Preferred Skills:

• Experience with paid digital campaigns (Facebook/Instagram Ads, LinkedIn Ads)
• Oversee social media advertising campaigns and manage budgets as needed
• Knowledge of B2B marketing or membership organizations

What We Offer:

• • A meaningful role in shaping Memphis’ economic future
• • Competitive salary and comprehensive benefits package
• • Opportunities for professional development and civic involvement

• A collaborative, mission-driven team environment

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

• frequently required to sit, talk, and hear;
• occasionally required to walk.
• regularly uses hands and fingers to feel, handle, or operate objects, tools, or controls;
• constantly reaches with hands and arms;
• occasionally lifts and/or moves up to 30 pounds;
• regularly uses close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This job description reflects management’s assignment of essential functions; it was not meant to be all-inclusive of the tasks that may be assigned.