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Mission and Vision
SilverSource is a private, independent, not-for-profit organization providing information, counseling and financial assistance to the older adult population and their families. Founded in 1908, SilverSource advances the dignity, independence and quality of life of older adults by providing guidance for families and supportive services to those who are in need, by engaging in community partnerships and by advocating for sound public policies. Our vision is a society that ensures older adults have the resources to live independent, healthy and fulfilled lives.
SilverSource Case Managers report to the Chief Program Officer, and perform a range of tasks to achieve the best outcomes for their assigned clients.
Responsibilities
· Consult with clients and their families in the office, home or senior site as appropriate to provide assistance and referrals.
· Administer a comprehensive intake evaluation to assess clients’ physical and mental wellness, critical needs, preferences and abilities and vulnerabilities,
· Provide services such as financial assistance, application support, budgeting help, solution-focused short term counseling, and/or referrals to outside agencies/providers.
· Liaise with outside agencies such as Protective Services for the Elderly, City agents, Dept. of Mental Health and others as needed for collaboration on client care.
· Develop and maintain positive collaborative relationships with community agencies and professionals to enhance resources to meet the needs of clients
· Actively participate in interdisciplinary planning team meetings, supervision and other staff development activities
· Utilize the agency’s electronic record system to ensure proper and timely completion of documentation, program statistics, and outcome data
· Other related activities as assigned
· Periodic follow up with clients to ensure they are safe, stable and in good physical and mental health
· Participate in weekly case management and biweekly staff meetings.
· Attend agency functions as appropriate
Requirements
-Masters in Social Work or LCSW
- 6 years’ experience working with seniors or vulnerable populations preferred
- Must have a positive person-centered demeanor
- Must be proficient in MS Office (Outlook, Word and Excel)
- Must have the ability to learn new software and enter data accurately
- Must be detail-oriented and have the ability to multi-task
- Must be capable of handling a rolling caseload of up to 35 clients
Behavioral Skills
The ideal candidate for this position possesses a personal presence characterized by a sense of compassion, honesty, integrity, and care with the ability to engage clients and promote health and well-being and crisis resolution.
Qualifications:
- Detail-oriented*
- Caring professional*
- Excellent writing skills*
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, fax, photocopiers, scanners and associated software applications.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to lift office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 9:00 AM to 5:30 PM with ½ hour for lunch.
Travel Travel is generally limited to doing in home visits, representing the agency at other entities in Stamford, and attending agency functions.
Pay: $60,000.00 - $80,000.00 per year
Benefits:
Experience:
Location:
Work Location: In person
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