Solution Consultant, Digital Media, Middle East

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

At Adobe, we’re changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day—and we’re the ones who harness the substantial power of big data to help companies move from data to insight and insight to action by delivering content that people have an appetite for most.
We’re a company that understands that product innovation comes from people innovation, and that’s why we invest in encouraging leaders throughout the organization.

The Challenge
The role of the Solution Consultant is to provide pre-sales support to the Enterprise sales teams helping to close large Creative Cloud and Document Cloud opportunities. You will also support Marketing teams, customer success and product management teams. Responsibilities include pre-sales analysis, RFI/RFP management, competitor analysis, public speaking engagements, customer workshops, effective demonstrations of the Adobe’s solutions and ownership of both the business and technical customer challenges during the sales cycle.
The role requires a good communicator and speaker preferably multi lingual who has the ability to articulate our technologies and how these impact the creative and document workflow processes. You will also work with Adobe’s customer success and product marketing teams to provide industry and market feedback to help to shape our solution’s directions.
The role is responsible for providing thought leadership, handling customer expectations and driving the technical sales process in our largest customer opportunities, Supporting account executives and sales specialist teams through the sales process. Post sale, you will support our internal teams to through the pre sales/post sales lifecycle
We are looking for someone that has previous customer facing sales or support experience. Key to the role is experience with Adobe’s Creative Cloud and Document Cloud solutions. A good technical background with experience of API deployment, SAS solutions.

What you’ll do
The main emphasis of this role is to provide the sales teams with technical pre-sales assistance during a sales cycle with new and existing Accounts. . This involves offering sales teams direction on business and technical requirements and helping support qualification where Adobe’s Creative and Document cloud solutions can bring significant business benefit to a customer.
This person needs to be self-motivated, able work independently against set goal and must have excellent customer facing skills with the ability to communicate convincingly at “C” level meetings.

Skills we’d like to see (although not critical for success);

Understanding of creative application’s, creative workflows and solutions

Understanding of Document workflow and automation solutions

Familiar with concepts involving API, Web-services, SOA, Application servers, HTML, CSS, JavaScript.

Understand the use of creative technologies across one or more verticals (e.g. financial services, retail, travel, etc.) or functional areas (e.g. Web Design, Content Management, etc.)

Exceptional presentation skills and client-facing experience

Proficient technical writing skills

Solution selling skills

Present Adobe’s Creative Cloud solutions with passion and energy

Present Adobe’s Document Cloud solutions with passion and energy

Good demonstration skill’s both via web conference and onsite at client offices

Ability to translate client requirements into Adobe’s Solutions

Answer business, technical and logistical questions during the sales process through documentation, presentations, and demonstrations

Assist account executives in creating client presentations and defining solution strategy

Participate in road shows, conferences, and other sales opportunities

What you need to succeed

Experience with Adobe Creative Cloud

Experience with Adobe Document Cloud

Experience and a track record of success in a technical pre-sales or consulting environment

Microsoft Office Skills

Familiar with concepts involving API’s, Web-services, SOA, Application servers, HTML, CSS, JavaScript

Must be self-managed, responsive, and dedicated to customer support

Strong verbal and writing skills

Exceptional organizational, presentation, and communication skills

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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