Spa Manager

Key Responsibilities

• Oversee daily spa and wellness facility operations, ensuring smooth and professional service delivery.
• Lead, train, and motivate therapists and spa attendants to maintain exceptional guest satisfaction.
• Design and implement innovative spa treatments, wellness packages, and seasonal promotions.
• Monitor and maintain hygiene, health, and safety compliance at all times.
• Manage departmental budgets, stock inventories, and cost controls to ensure profitability.
• Build strong guest relationships, ensuring personalized service and encouraging repeat business.
• Collaborate with hotel management to integrate spa offerings with overall guest experience.
• Handle guest concerns with professionalism and resolve issues promptly.

Skills Set

• Spa and wellness operations management.
• Team leadership and staff training.
• Financial management and cost control.
• Guest service and relationship building.
• Health, safety, and hygiene compliance.

Why Join Us

• Competitive salary package with additional benefits including uniforms, global room discounts, and world-class training.
• Opportunity to advance within IHG Hotels & Resorts global network.
• Inclusive and supportive workplace culture that values diversity and wellbeing.
• Prime location in Al Barsha, with direct access to Dubai s top attractions, beaches, and shopping.