SPA Supervisor (Women Slimming, Body & Face)

Job Summary

We are seeking a strong, hands-on SPA Supervisor to lead, manage, and fully control the SPA department, with a primary focus on Slimming, Body, and Facial treatments.

The SPA Supervisor holds full responsibility for service quality, treatment standards, staff performance, client consultations, sales support, and continuous training, ensuring one unified and consistent SPA standard across all therapists.

Key Responsibilities

1. SPA Operations & Quality Control

• Supervise daily operations of the SPA department (Body, Facial, and Slimming services).
• Ensure all treatments are delivered strictly according to approved protocols, hygiene standards, and treatment guidelines.
• Maintain one unified SPA standard across all therapists in:
• Treatment techniques
• Timing and sequencing
• Hygiene and safety
• Client experience and professionalism

2. Slimming, Body & Facial Treatments (Technical Expertise)

• Perform, supervise, and control both manual and machine-based treatments, including but not limited to:

EMS, RF, LPG, G5, Pressotherapy, Cryo, Wood Therapy (Madero), Body Contouring, Facials, and Manual Massages.

• Ensure the correct, safe, and effective use of all SPA machines and equipment.
• Monitor treatment outcomes and correct any technical or procedural deviations immediately.

3. Team Leadership, Discipline & Control

• Lead, organize, and control the SPA team on a daily basis.
• Enforce discipline, professionalism, schedules, hygiene, and appearance standards.
• Monitor staff performance closely and correct behavior or technique immediately when standards are not met.
• Ensure therapists adhere to company policies and SPA regulations at all times.

4. Training, Coaching & Standardization

• Plan and conduct regular training sessions to ensure full consistency across the SPA team.
• Train staff on:
• Treatment techniques
• Machine usage
• Hygiene and safety standards
• Client consultation and handling
• Ensure all therapists follow the same approved protocols without exception.
• Train new staff and provide refresher training for existing staff as needed.
• Evaluate staff skills continuously and provide corrective training where gaps are identified.
• Update the team on new treatments, machines, protocols, or changes in SPA standards.

5. Client Consultation & Sales Support

• Conduct professional consultations for body, facial, and slimming treatments.
• Recommend appropriate treatment plans, programs, and packages based on client needs.
• Actively support and contribute to SPA sales targets and revenue growth through professional consultation and service quality.

6. Coordination & Reporting

• Coordinate closely with management regarding:
• Staff performance
• Training progress and outcomes
• SPA quality and standards
• Report operational issues, improvement opportunities, and training needs in a clear and timely manner.

Qualifications & Requirements

• Proven experience as a SPA Supervisor or Senior SPA Therapist.
• Strong hands-on experience with SPA, slimming, and body contouring machines.
• Solid technical knowledge of both manual and machine-based treatments, including:

EMS, RF, LPG, G5, Pressotherapy, Cryo, Wood Therapy (Madero).

• Proven experience in training, coaching, and supervising SPA staff.
• Strong leadership, organizational, and communication skills.
• Fluent in English (Arabic is a strong advantage).

Job Type: Full-time

Pay: QAR6,000.00 - QAR8,000.00 per month

Application Question(s):

• Which SPA machines have you personally worked with?
• What is your experience in supervising or leading a SPA team?
• Expected Salary?

Experience:

• supervising or leading a SPA team: 3 years (Preferred)

Language:

• Arabic (Preferred)
• English (Preferred)

Location:

• Doha (Required)