Spanish Customer Service Advisors

• Handle inbound customer interactions (calls/emails/chat) in Spanish and English
• Assist customers with flight bookings, reservations, cancellations, and general inquiries
• Resolve customer complaints in a professional and timely manner
• Accurately document all interactions in the system
• Meet and exceed KPIs related to quality, productivity, and customer satisfaction
• Maintain up-to-date knowledge of airline policies, procedures, and services

Pay: E£32,000.00 per month

Work Location: In person