Specialist – Contingent Worker Management (Arabic Speaker)

"We are hiring for one of our client's roles."

Position Overview:

Specialist Contingent Workforce Management is responsible to oversee the processes, best practices, legal compliance and software systems for all contingent and project-based staffing.

Role Description:

• Drive the contingent workforce programs day-to-day management and compliance, working collaboratively with functional partners and the service providers.
• Vendor / partner management for bench of contractors.
• Coordinate delivery of the Strategic partner through daily, weekly and monthly governance forums.
• Work with legal, finance, operations, information technology and human resources departments for efficient and compliant administrative processes.
• Work with HR & IT to ensure that access to secure environments, systems and buildings are managed.
• Audit contingent staff information in Oracle.
• Develop strong relationships with functional stakeholders and across business entities both in person and remote environments.
• Identify, track, and manage issues, risks, and action-items across individuals and teams, while demonstrating consistent follow-through.
• Coordination with management of contingent workforce agencies.
• Coordinate collection, compilation and reporting of key metrics.
• Recommend process improvements which contribute to efficient data collection and interpretation.
• Develop and deploy contingent worker process with functional partners.
• Root cause analysis documented for all escalated issues and corrective action communicated to customers. Ensure it is closed out.
• Competency for clear and concise communication in a timely manner.
• Seek opportunity for continuous improvement and innovation in line with service catalogue and customer service proposition.
• Review of processes shows zero errors.
• Able to have an organise working mechanism to track status and produce quality reports.

Required Skills & Qualifications:

1. Degree Holder in Business, Administration, Economics or management.
2. Minimum 5- 7 year(s) experience in a similar position
3. Good understanding written and spoken Communication Skills.
4. Excellent understanding of the employee service process deliverables
5. Through understanding of the Oracle system.
6. Accuracy Planning & setting business development goals for self and unit.
7. Proactive identification of Customer needs & challenges to provide options and resolution.
8. Maintains current market knowledge with regard to software and helpdesk tools and utilizes to support decision making.