Specialist Distribution Center

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We’re looking for a Specialist Distribution Center to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

What’s On Your Plate?

• Operational Insight:

• Understand and analyze DC operations to bridge process requirements with technical solutions effectively.
• Translate DC team's process requirements into actionable technical task for DH and MSD vendor team operations

• Technical Experience:

• Fulfill role of WMS knowledge expert for warehouse management system implementation through all project phases from requirements gathering/analysis through go-live support and hypercare.
• MSD WMS application experience is advantageous for navigating and implementing solutions
• Including understanding various modules like item inbounding, outbounding, and reporting.

• Technical Vendor Collaboration:

• Work with 3rd-party WMS vendors to develop effective solutions, communicate feature requirements, stage testing, and conduct UAT Testing.
• Participate in integration meetings with technical teams to help determine specifications relative to integration mapping and product configuration.
• Assist in the development of test plans, data, and cycles to ensure that all requirements identified in the requirements gathering phase will be validated

• Documentation Proficiency:

• Have strong documentation skills, particularly in creating process and training documents.
• Develop SLAs and SOPs for feature usage, bug reporting, and system issues FAQs.
• Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution.
• Create and update training materials as needed.

• DH System Integration:

• Work with DH product team to ensure seamless integration and alignment for new product development

• Process Compliance:

• Ensure DC team follows correct processes in on-ground operations and MSD postings to avoid matching errors.
• Manage the slow/overstock and non-moving inventory through generated reports to limit any potential loss and report to the DC’s of inventory changes
• Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy

• Non DC Country:

• Support feasibility study for mini DC Concept or Partial Centralization in current Dmart stores in countries with no DC. Provide a detailed capacity/costs analysis and align with relevant stakeholders on the outcome.
• Develop workflows for season management of excess stocks in such mini DC concept store based on MOQ/ high season sales/etc.

What Did We Order?

• Bachelor’s degree with minimum 3-5 years of experience in a fast-paced environment

• Two (2) to Three (3) years’ experience utilizing a major WMS platform; MSD 360 WMS preferred.

• Extremely organized and process-driven

• Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio

• Strong problem solving abilities

• Comprehensive understanding of warehouse operations and WMS applications, with hands on experience with Microsoft dynamics strongly preferred

• Strong written and verbal communication skills across a set of stakeholders