Specialist ICT Technical Solutions (Trainee)

Key Accountabilities

• Providing Technical Solutions with Competitive Commercials: Design and deliver tailored Cloud and Security solutions leveraging du Cloud platform, Azure, AWS, and OCI and certain IoT solutions & use cases ensuring solutions meet customer requirements while remaining commercially competitive.
• Engaging Customers Proactively and Responding to RFPs: Initiate proactive engagement with customers to understand their needs, present technical solutions, and effectively respond to RFPs, ensuring all customer requirements are met.
• Farming Opportunities in Existing Large Enterprise Accounts: Identify and develop growth opportunities within existing large enterprise accounts, expanding relationships, and driving new business opportunities in line with customer goals.
• Creative and Cost-Effective Solution Design: Leverage innovative thinking to design cost-effective solutions that deliver high value to customers while maintaining the financial health of the business.
• Communicating Value Proposition: Ensure customers fully understand and appreciate our unique value proposition, differentiating du’s Cloud and Security offerings from competitors through effective communication and solution presentation.
• Account P&L Ownership: Manage the Profit and Loss (P&L) for assigned accounts, ensuring profitability and alignment with business goals, while maintaining a focus on delivering quality service and value to the customer.
• Maintaining Strong Partner Relationships: Build and maintain productive relationships with key technology partners, involving the right partners at the right time to ensure optimal solution delivery and enhance customer satisfaction.
• Updating Technical Knowledge and Skills: Continuously update and expand technical knowledge and skills to stay current with industry advancements, ensuring expertise in emerging technologies and market trends.
• Certifications and Professional Development: Complete and maintain relevant certifications for Azure, AWS, and OCI, staying aligned with industry best practices and demonstrating a high level of technical competency to clients.
• Achieving Revenue and Bottom-Line Targets: Take full responsibility for meeting and exceeding assigned revenue and bottom-line targets, ensuring consistent business growth and profitability within the allocated accounts.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field.
• Relevant certifications ‘preferred but not mandatory’ in cloud platforms (Azure, AWS, OCI) or IT security are highly desirable.

Experience:

• A Graduate in Computer Science, Computer Engineering with a focus or passion in designing, proposing, and delivering technical solutions in Cloud, Security, and IT infrastructure domains.

Skills:

• Strong Technical Acumen: Understanding of Cloud platforms (Azure, AWS, OCI) and IT Security, combined with the ability to design competitive, cost-effective solutions while maintaining profitability.
• Strong Presentation & Communication Skills: Ability to effectively present and communicate complex technical solutions to various stakeholders, from technical teams to senior management.
• Problem-Solving Skills: Ability to address challenges creatively and provide innovative, practical solutions that meet customer needs.
• Client & Stakeholder Management: Excellent relationship-building and management skills, engaging with clients proactively and coordinating with internal and external stakeholders to ensure alignment.