Specialist - Infrastructure Operations

Qiddiya Investment Company is excited to invite applications for the role of Specialist - Infrastructure Operations. This position is critical to maintaining the operational efficiency and reliability of our infrastructure systems. As a key member of our team, you will be responsible for overseeing the daily operations of our IT infrastructure, ensuring the highest levels of performance and availability.

Your expertise will contribute to the successful continuity of our services, supporting our mission to deliver exceptional experiences and initiatives.

Responsibilities

• Monitor and manage the performance of infrastructure systems, identifying and resolving issues proactively to ensure optimal operation.
• Support the deployment and configuration of new infrastructure technologies and systems.
• Assist in the development and implementation of operational processes, policies, and procedures to enhance system efficiency and security.
• Collaborate with IT teams to troubleshoot and resolve infrastructure operations issues in a timely manner.
• Document operational procedures, system configurations, and incidents to maintain comprehensive operational records.
• Participate in capacity planning and resource allocation to meet fluctuations in demand.
• Stay updated on industry trends and best practices to continuously improve infrastructure operations.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1-3 years of experience in infrastructure operations or IT support roles.
• Basic understanding of network architecture, server management, and virtualization technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Proficiency in Microsoft Office Suite and familiarity with monitoring tools.
• A proactive approach to learning and adapting to new technologies.

Benefits

Comprehensive benefits package