Specialist - Operations Performance

JOB PURPOSE

Support data-driven decision-making by delivering accurate and timely reporting, enhancing operational efficiency through effective data analysis, and collaborating with various departments to streamline data processes and improve data quality.

KEY ACCOUNTABILITIES

• Perform internal and external reporting with high accuracy.

• Identify and fix data discrepancies.

• Collaborate with IT to automate manual reports; Define the Output report criteria, provide the way of calculations and the relevant formulas, validate the data and monitor the data quality.

• Conduct data analysis for operations and lean projects; Conduct data analysis on relevant KPIs to identify operational bottlenecks and areas for optimization. Utilize sophisticated statistical tools and software to monitor, report, and predict the effectiveness of improvement initiatives.

• Handle complex data tasks; Conduct Data analysis on raw data extracted from the system to create the requested reports and dashboards using MS Excel & MS Power BI.

• Establish quality check mechanisms and monitor KPIs.

• Assist in developing data-driven strategies to optimize terminal operations.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor’s degree in Data science, Statistics, MIS or related field.

• 2+ years of experience in data analysis.

• Strong analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Ability to work collaboratively with cross-functional teams.

• Proficiency in data analysis and project management tools.

• Good communication skills.

• Lean Six Sigma Green Belt is a plus.

• Proficiency in data analysis tools (Excel, MS Power BI, SQL).

• English fluency, Spoken and written.