Specialist, Technical Professional Services

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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Specialist, Technical Professional Services

Job Posting Title: Specialist, Implementation Consultant/ Conversion Analyst

Requisition Number:

What does a successful Implementation Consultant do?

We’re seeking a highly motivated and client-focused Implementation Consultant to join our FinTech team. You’ll be responsible for delivering seamless implementations of our financial technology solutions for clients, ensuring timely delivery, regulatory compliance, and high customer satisfaction. This is a critical role that bridges the gap between clients and internal teams to deliver value quickly and efficiently. You will be responsible for timely and accurate conversion of new and existing servicer data to Fiserv Core Banking systems, from both internal and external sources. This role is responsible to provide data analysis and consultancy for client projects and to accommodate other adhoc data updates to meet client requests. The IC must have the ability to listen and understand the client’s business challenges and opportunities. This will allow them to provide directions to the clients to achieve their objectives and success. Working with financial services data means a high priority on accuracy and adherence to procedures and guidelines.

What you will do

• Collaborate with financial institutions and clients to gather business requirements and define solution scope.
• Lead the end-to-end implementation of FinTech products, including onboarding, configuration, testing, and go-live.
• Customize solutions to align with client-specific workflows, regulatory requirements, and financial reporting standards.
• Provide hands-on support and training to clients during and after implementation.
• Act as the primary point of contact throughout the implementation lifecycle, ensuring transparency and client confidence.
• Coordinate with Product, Engineering, QA, and Compliance teams to ensure successful delivery.
• Document project status, decisions, configurations, and data mappings.

What you must have

• Bachelor’s degree in Finance, Computer Science, Information Systems, or a related field.
• 5+ years of experience in implementation consulting, ideally in a FinTech, banking and financial services environment.
• Associate should possess good knowledge of Retail and Commercial Banking processes and concepts.
• Thorough understanding of Banking concepts and domain knowledge on Loans and Deposits, KYC, ACH processing, A/C maintenance, Interest calculations and FTM transactions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects in a fast-paced, high-compliance environment.

What would be great to have

• Experience with core banking systems, payment gateways, or investment platforms.
• Knowledge of SQL, data mapping, and financial data migration.
• Familiarity with Agile project methodologies and tools (JIRA, Confluence, etc.).
• Certifications like PMP, CSM, or FinTech-specific credentials are a plus.

Working Hours (IST):

• 5 p.m. to 2 a.m.
• Monday through Friday

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.