Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer

1 Opening
Atlanta, Bellevue, Frisco, Overland Park

Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer

Lead II - DevOps Engineering

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

We are looking for a highly skilled Splunk Subject Matter Expert (SME) and Enterprise Monitoring Engineer to lead the design, implementation, and optimization of our monitoring and observability ecosystem. The ideal candidate will be an expert in Splunk, with a strong background in enterprise IT infrastructure, system performance monitoring, and log analytics. You will play a pivotal role in ensuring end-to-end visibility across our systems, applications, and services.

The opportunity:

• Splunk Administration & Engineering

o Serve as the SME for Splunk architecture, deployment, and configuration across the enterprise

o Maintain and optimize Splunk infrastructure, including indexers, forwarders, search heads, and clusters

o Develop and manage custom dashboards, saved searches, and visualizations

o Implement and tune log ingestion pipelines using Splunk Universal Forwarders, HTTP Event Collector, and other data inputs

o Ensure high availability, scalability, and performance of the Splunk environment

o Create dashboards, reports, advanced Splunk searches, visualizations, log parsing, and external table lookups

o Demonstrate expertise with SPL (Search Processing Language) and Splunk architecture, including configuration files

o Monitor and troubleshoot applications using tools such as AppDynamics, Splunk, Grafana, Argos, and OTEL to build observability for large-scale microservice deployments

o Create dashboards for various applications to monitor health, network issues, and configure s

o Apply excellent problem-solving, triaging, and debugging skills in large-scale distributed systems

o Establish and document runbooks and guidelines for using the multi-cloud infrastructure and microservices platform

o Optimize search queries using summary indexing

o Maintain monitoring of the Splunk infrastructure

o Develop a long-term strategy and roadmap for AI/ML tooling to support AI capabilities across the Splunk portfolio

o Diagnose and resolve network-related issues affecting CI/CD pipelines, including DNS, firewall, proxy, and SSL/TLS problems, using tools such as tcpdump, curl, and netstat

• Enterprise Monitoring & Observability

o Design and implement enterprise monitoring solutions integrating Splunk with tools such as AppDynamics, Dynatrace, Prometheus, Grafana, or SolarWinds

o Collaborate with application, infrastructure, and security teams to define monitoring KPIs, SLAs, and thresholds

o Build end-to-end visibility into application performance, system health, and user experience

o Integrate Splunk with ITSM platforms such as ServiceNow for event and incident management automation

• Operations, Troubleshooting & Optimization

o Perform data onboarding, parsing, and field extraction for structured and unstructured data sources

o Support incident response and root cause analysis using Splunk for troubleshooting and forensics

o Audit and optimize search performance, data retention policies, and index lifecycle management

o Create runbooks, documentation, and SOPs for Splunk and monitoring tool usage

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• 5+ years of experience in IT infrastructure, DevOps, or monitoring roles

• 3+ years of hands-on experience with Splunk Enterprise as an admin, architect, or engineer

• Experience designing and managing large-scale, multi-site Splunk deployments

• Strong skills in SPL (Search Processing Language), dashboard design, and ing strategies

• Familiarity with Linux systems, scripting (e.g., Bash, Python), and APIs

• Experience with enterprise monitoring tools and integration with Splunk (e.g., AppDynamics, Dynatrace, Nagios, Zabbix)

• Understanding of logging, metrics, and tracing in modern environments (on-prem and cloud)

• Strong understanding of network protocols, system logs, and application telemetry

• Preferred Qualifications:

• Splunk certifications (e.g., Splunk Certified Power User, Admin, Architect)

• Experience with Splunk ITSI, Enterprise Security, or Observability Suite

• Knowledge of cloud-native environments (AWS, Azure, or GCP) and cloud monitoring integrations

• Experience with log aggregation, security event monitoring, or compliance (e.g., PCI, HIPAA, SOX)

• Familiarity with CI/CD pipelines and GitOps practices

• Soft Skills:

• Strong problem-solving and analytical thinking skills

• Excellent communication and collaboration with cross-functional teams

• Ability to document complex systems and processes clearly

• Self-motivated with a passion for continuous improvement

• Skills:

• Splunk Enterprise, SPL, Dashboard Design, Monitoring Systems

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Georgia

Compensation Range: $90,000-$135,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

Splunk Enterprise,Spl,Dashboard Design,Monitoring Systems