Spravato Case Manager

Responsible for submitting prior authorizations and reauthorization for Spravato treatment
Responsible for tracking authorization status and adding to all necessary systems (monday.com, Tebra, etc)
Follow up on missing authorizations
Review intakes for completion prior to authorization being completed
Confirming information in all systems matches
Receive and input authorization approvals from insurance companies into EHR
Works with outside pharmacies for Spravato authorization and coverage
Assist patients in enrolling into the Spravato REMS program and Spravato Savings Program, JPAP as needed
Ensure all patient documents are sent in to REMS: Spravato monitoring forms, assignment of benefits, REMS enrollment, etc
Follow up with the clinic when documentation is missing
Schedule patients for their Spravato induction phase
Patient communication
Exhibit a high level of professionalism, empathy, and positivity

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