Sr. Analyst/Fraud Management

Job Description

The Fraud analyst is responsible for attending, supporting, and conducting fraud investigations . The role ensures fraud cases are properly investigated, documented, and escalated to strengthened fraud prevention controls.

Responsibilities

• Conduct detailed fraud investigation using different e& systems.
• Correlate multiple data sources to confirm fraud cases and root causes.
• Prepare case documentations for internal investigation and legal action.
• Recommend fraud rules, thresholds, and blocking actions.
• Support regulatory requests related to fraud management
• Participate in risk assessments for new launches of product and services
• Collect and analyse logs and usages patterns to detect abnormal behaviours
• Produce fraud reports.
• Attend and participate in fraud investigation meetings, interviews and legal hearings as required.
  
  

Qualifications

Required Skills and Competencies

Technical & Analytical

• Strong knowledge of telecom services and network architecture
• Hands-on experience with CDR analysis, Excel, or fraud management systems.
• Ability to identify patterns , anomalies, and emerging fraud risks.
• Prepare investigation summaries, timelines, and evidence packs .
• Ability to support legal in court cases, disputes, and regulatory investigation.
• Ability to speak and write in English and Arabic.
  
  

Behavioural & Professional

• High attention to detail and investigation mindset.
• Strong communication and documentation skills.
• Strong analytical and critical thinking skills.
• Ability to work independently and handle sensitive information.
• High integrity, confidentiality, and professional judgment.
  
  

Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• 3-6 years’ experience in telecom