Sr. Director, Environmental Services - UPMC Presbyterian

Join a world-class healthcare organization where your leadership will help shape an exceptional patient and employee experience every day.

UPMC Presbyterian, the flagship hospital of the UPMC system located in Oakland, Pittsburgh, is seeking a dynamic and experienced Sr. Director of Environmental Services to lead our Environmental and Housekeeping operations at UPMC Presbyterian, UPMC Montefiore, and the new Kamin Tower at UPMC Presbyterian.

In this leadership role, you will oversee environmental services for UPMC Presbyterian as well as several off-site facilities, ensuring the highest standards of cleanliness, safety, and patient satisfaction. You’ll have the opportunity to make a meaningful impact by creating a clean, safe, and welcoming environment for patients, staff, and visitors while driving operational excellence and fostering a culture of service and accountability.

This is a Monday through Friday daylight position, but flexibility is essential—our ideal candidate is prepared to adjust hours and provide leadership across all shifts as needed to support our hospital operations.

About The Kamin Tower

The Kamin Tower at UPMC Presbyterian (opening in January 2027) is shaping the future of hospital care — and the dedicated teams that support the environment are essential to that mission. A state-of-the-art building designed with safety, efficiency, and comfort of employees, patients, and visitors in mind, the tower offers a modern workplace where every employee can do their best work, every day.

Standing at 17 stories and one million square feet, the tower includes thoughtfully designed rooftop gardens, flexible outdoor spaces, and 636 all private patient rooms with the latest in patient care technology. Whether you’re maintaining a safe and welcoming environment or keeping essential systems and equipment running, you’re contributing to the healing experience of every patient and family who walks through the doors.

This is more than a place to work; it’s an opportunity to shape the future of health care while making a lasting impact on the Pittsburgh community.

Job Responsibilities:

• Direct and oversee all Environmental Services functions and related facilities.
• Develop, review and revise the departmental organization structure to ensure maximum effectiveness.
• Oversee personnel practices including recruitment, orientation, training, retention and performance management of staff within the department according to departmental and hospital policy.
• Direct record-keeping functions to assure timely and accurate financial and personnel reports.
• Communicate with staff to keep them abreast of policy changes, new procedures, standards of performance, and departmental/UPMC activities.
• Plan and monitor work performed by outside contractors to ensure that the work is completed properly, on schedule, and meets required standards.
• Serve on committees as outlined in the Administrative Policies and Procedures, i.e. Infection Control Committee, Environmental Safety Committee, Environmental Services Product Acquisition and Management Committee (System-Wide), and UPMC Management Forum.
• Ensure compliance with state, federal and other regulatory requirements and guidelines.
• Monitor the department's responsibilities regarding the transport and disposal of infectious and solid waste.
• Keep abreast of information regarding laws and regulations governing the disposal of bio-hazardous and chemotherapeutic waste.
• Provide follow up on all incidents of improper waste disposal by written documentation and in conjunction with Safety Manager of hospital.
• Compile and submit all reports pertaining to the regulated medical waste and waste management program as required by regulation.
• Lead and manage direct reports and dotted line reports to create a high-performance culture while mentoring and providing guidance to continually develop all team members.
• Develop and execute a comprehensive plan to optimize department efficiency.
• Design and develop jobs and assignments for housekeeping, meeting set-ups, waste management, and clerical functions with consideration of the size and physical layout of the facility and task frequencies required.
• Prepare operational and capital budgets for the department as well as monthly and annual financial reports, as required.
• Evaluate, select, inventory and procure the necessary supplies, equipment, etc., in order to effectively carry out the department's functions.
• Incorporate PAM initiatives into department functions in a timely manner.
• Oversee the quality of all functions rendered by the Environmental Services Department to ensure customer satisfaction, infection control and cleanliness standards are met and/or exceeded.
• Consult with Administration and management peers regarding the functions of the department in their areas of responsibility to ensure customer satisfaction.
• Design, implement and/or manage hospital and department Continuous Quality Improvement and quality assessment systems to ensure the effectiveness of all functions of the department.
• Ensure that the department provides timely response to service requests so that quality is maintained throughout all facilities.
• Investigate and respond to complaints as necessary and take appropriate action to correct problems.