Sr. Facilities/Hospitality Manager

Opening: Senior Facilities Manager for Lahore!

About the Company
The Company is a global-standard real estate developer delivering, premium lifestyle communities in Pakistan, focusing on innovation, design, and customer experience

Key Responsibilities:
Primary Responsibilities:

• Operations & Facilities Management: Oversee MEP, HVAC, elevators, infrastructure; ensure uptime; preventive maintenance; CAFM systems, SOPs, SLAs.
• Resident Experience: Deliver 5-star hospitality living experience, manage concierge, complaint resolution, tenant satisfaction (NPS focus).
• Team Management: Lead concierge, housekeeping, security, MEP teams; implement SOPs, KPIs, training, and service standards.
• Financial & Asset Management: Manage OPEX/CAPEX budgets, optimize service charges, monitor revenue streams, support asset value.
• Compliance & Governance: Ensure HSE compliance, risk management, audits, certifications, and regulatory adherence.

Requirements:

• Experience: 10-15+ years (Facilities Management, Luxury Hospitality, Branded Residences, High-end Residential Developments)
• Preferred Industry: Facilities management, luxury hospitality, branded residences, high-end real estate

Other Details:
Experience: 10-15+ years
Working Days: Monday to Saturday (6 days in a week)
Timings: (12 pm to 09 pm)
Work Mode: Onsite
Location: Lahore, Pakistan

Job Type: Full-time

Work Location: In person