Sr HR Business Partner

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About the role:

We are seeking a strategic HR Business Partner (HRBP) to join our dynamic People & Culture team. You will act as a strategic partner to the senior leadership and managers of designated business units. In this role, you will be responsible for aligning business objectives with people strategies, providing expert HR guidance, and driving HR initiatives. You will be a key driver of organizational design, change management, and leadership development within your client groups and be instrumental in fostering a high-performance culture that emphasizes employee engagement, growth, and organizational effectiveness.

Roles & Responsibilities:

• Strategic Business Partnering:
  
  • Serve as a trusted advisor and coach to leaders on complex people issues, including leadership effectiveness, employee relations, conflict resolution, and performance management.
  • Consult with leaders on organizational design and team effectiveness to ensure the business is structured for growth and scalability.
  • Lead and execute all talent management and development cycles, including performance calibration, and identifying and developing high-potential talent.
  • Analyze HR data and trends (e.g., attrition, engagement, D&I) to identify and solve workplace concerns, providing actionable insights to the business.
  • Collaborate with business leaders to build and implement initiatives or programs that address business-specific needs or concerns.
• People & Culture:
  
  • Champion our company culture and values, using engagement survey data to partner with managers on developing and implementing meaningful action plans.
  • Partner with other HR functions to drive and execute HR programs and initiatives seamlessly.
  • Take ownership of Global/Regional HR projects and manage end-to-end implementation.

Qualifications:

• 8-10 years of progressive HR experience.
• Must have handled GTM functions as a HRBP.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving skills, with the ability to interpret and analyze HR data.
• Proficiency in HRIS systems and Microsoft Excel.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Strong ethical standards and a commitment to maintaining confidentiality.
  At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

  Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

  It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us!
At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage
Tech@MoEngage
Scale @MoEngage
We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.