Sr. Human Resources Operations Generalist - CertainTeed, Manufacturing

The Senior HR Operations Generalist serves as a trusted HR partner within a complex, multi-shift manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development.

The Senior HR Operations Generalist plays a key role in supporting front-line leadership, strengthening plant culture, enabling operational performance, and driving continuous improvement.

Grounded in Saint-Gobain's Values and TEC culture, and role models Trust, Empowerment, and Collaboration by building strong relationships, elevating leadership capability, and helping create a safe, inclusive, high performing workplace.

Employee Relations
Acts as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees.

Under the direction of HR, conducts thorough ER investigations and recommend solutions that reduce risk and reinforce fairness and respect.

Serves as a culture champion, fostering open communication, psychological safety, and trust.

Compliance
Strong understanding of employment law, policy interpretation, and compliance risk management.

Leads compliance activities such as audit preparation, recordkeeping reviews, and regulatory reporting.

Ensures HR practices align with legal standards and Saint-Gobain Values, empowering leaders to make informed decisions.

Talent Acquisition
Supports recruiting activities for hourly and early career salaried roles, including job postings, screening, interview coordination, and selection.

Partners with plant leadership on proactive workforce planning and talent strategies.

Oversees onboarding effectiveness and drive improvements that enhance new hire engagement and retention.

HR Metrics
Owns HR data integrity at a site level -(turnover, attendance, staffing, and ER trends).

Presents data driven recommendations to improve workforce stability, engagement, or efficiency.

Uses metrics to identify workforce patterns and to influence strategic decisions.

Collaboration & Cross Functional Partnership
Works closely with Operations, EHS, Finance, Payroll, Corporate HR, and other partners to align HR actions with business priorities.

Supports or facilitate training, engagement, and recognition programs that strengthen culture and employee connection.

Operates both independently and with direction from HR in managing priorities, investigations, and projects with minimal supervision.

Requirements:
Bachelor's Degree Human Resources, Business, Industrial Relations, or related field preferred.
2+ years HR experience; manufacturing or industrial environment required.
Knowledge of employment law, HR strategy, and front-line leadership support. Effective communication, coaching, facilitation, and relationship building skills. Demonstrated ability to influence leaders, manage complex ER situations, and lead HR initiatives. Proficiency with HRIS and Microsoft Office; UKG/Kronos experience preferred. SHRM SCP or SPHR certification preferred

CERTAINTEED

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.