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SR IT Business Analyst

Eaton, United States

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more!

The Senior IT Business Analyst plays a critical role in driving business transformation and continuous improvement through analysis of processes and systems. This individual partners with stakeholders to understand business needs, identify gaps, and support the delivery of innovative, scalable solutions for complex initiatives. Leveraging broad expertise in systems and business operations, the analyst ensures alignment between technology solutions and business objectives.

What We Offer

An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service. This is a qualified retirement plan that is separate from your 401k and consists only of Henny Penny shares that will be paid out when you retire (or when you leave the company, but we hope you’ll stay)
Annual company performance bonus in addition to base salary
Flexibility to work from home 2 days per week
Defined career paths so you’ll always know what’s next and what steps can get where you want to go
Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
Onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

What You’ll Be Doing

Lead end-to-end requirements management—from discovery through validation—ensuring traceability throughout the project lifecycle.
Collaborate with development teams to translate business needs into comprehensive technical solutions, partnering closely with solution architects.
Design and execute test plans, support user acceptance testing, and ensure solution quality.
Work closely with Project Manager to develop the requirements phase plan and management approach.
Build strong relationships with product owners and business subject matter experts to elicit business requirements and translate business requirements into functional requirements as an input into solution design.
Work cross-functionally with architects, developers, and testers to assess system capabilities and deliver solutions to internal and external stakeholders.
Identify and mitigate operational and technical risks within the business.
Apply lean methodologies to evaluate and improve business processes, eliminating inefficiencies and waste.
Support change management efforts by collaborating with teams affected by process improvements.
Advocate and promote continuous improvement and lean thinking throughout the organization.
Support the development and implementation of creative, cross-functional solutions that enhance business performance.
Partner with project manager and business owners to develop a business case including return on investment, soft benefits, and any regulatory issues.
Assist project managers in identifying and resolving scope & schedule challenges.
Lead impact analysis for change requests, assessing implications on timelines, budgets, resources, and scope.
Identify key sources of requirements, interfaces, and interdependent processes across business units.
Create or update process documentation, workflows (process maps), knowledge articles, and self-service support materials.
Navigate ambiguous requirements to support the development of clear, actionable solutions.
Facilitate process modeling workshops to define use cases and explore automation opportunities.
Support the design and delivery of training programs to support system implementations and business adoption.
Consistently models the Company Values and Expected Behaviors
Other duties as assigned

What We’re Looking for

Bachelor’s degree in Information Technology, Business Administration, or a related field preferred.
Minimum of 5 years of experience in a business analysis role; experience in a manufacturing environment strongly preferred.
Minimum of 5 years working with enterprise-level systems; experience with ERP platforms such as JD Edwards and Oracle preferred.
Experience in continuous improvement, process re-engineering, and business process modeling using lean methodologies.
Proven experience in requirements analysis and documentation.
Skilled in conducting root cause analysis to identify and resolve complex issues.
Demonstrated ability to exercise sound judgment and discretion in decision-making.
Capable of working independently and effectively across diverse situations and audiences.
Strong verbal, written, and interpersonal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Flexible and adaptable to shifting priorities and schedules.
Ability to translate business needs into system capabilities and vice versa, with a strong understanding of Henny Penny’s technology landscape.
Proficient in creating process flow diagrams using tools such as Microsoft Visio or PRIME.
Proven ability to foster collaboration among business users and cross-functional teams

About Us

We’re known in our industry for making the best commercial food equipment in the world. Every day, millions of people eat in restaurants operating Henny Penny equipment. We’re a behind-the-scenes engine in the world’s most demanding kitchens, including long-term partners like McDonald’s, Chick-fil-A, KFC, and Wendy’s. We’re 1,000+ employee-owners who thrive by living a People First mission: to support employees in becoming the best version of themselves both personally and professionally.

We recently completed the largest expansion in our history with the addition of 150,000 square feet on our Eaton campus. This expansion drives development of the world’s most reliable, easy-to-use equipment with an innovative new space for global research and development. We have several collaborative spaces for our project teams, a dedicated electrical engineering lab for our hardware and software engineers, a full model shop for rapid prototyping, and a brand-new test lab that has 300 feet of hood space to test new equipment on our product roadmap. On top of that, we have a new state-of-the-art kitchen for our food science group to meet with our customers, understand what they need, and then dial in our equipment to help them make legendary menu items.

Henny Penny is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.

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