Sr Manager, Global Benefits

The Sr. Global Benefits Manager is responsible for the design, development, implementation, and ongoing management of corporate employee benefit programs worldwide. Programs include medical, dental, prescription drug, life insurance, short- and long-term disability, retirement plans, the employee stock purchase plan, and administration of leave of absence and workplace accommodation programs. Serves as the corporate subject-matter expert in global benefits and provides leadership to junior team members.

ROLES AND RESPONSIBILITIES

• Ensure all company-sponsored benefit plans remain compliant with ERISA, DOL, IRS, and applicable global regulations.

• Monitor plan experience—including claims, fees, and utilization—and develop per-capita cost analyses. Recommend enhancements aligned with benefit strategy and organizational goals.

• Provide plan interpretation, technical research, and educational support to HR partners and administrative staff.

• Prepare and review IRS/ERISA-required filings and communications (Form 5500, SPDs, SMMs, SARs).

• Negotiate contracts with carriers, administrators, and service providers; coordinate execution of plan documents with Legal.

• Serve as primary liaison with carriers to secure renewals, settlements, claims and utilization reporting, and enrollment data.

• Review and oversee benefit communication materials, including annual enrollment resources, handbook updates, and employee publications.

• Coordinate internal and external audits of benefit programs.

• Manage vendor performance, set expectations, conduct evaluations, and recommend changes when needed.

• Maintain current knowledge of industry trends, emerging regulations, and best practices in benefits administration.

• Analyze benefit deduction reports, ensure payroll accuracy, request monthly payments, and prepare monthly census reports.

• Recommend and implement new or improved benefit programs and processes.

• Audit benefit administration practices across the organization to ensure accuracy and compliance.

• Maintain strong relationships with benefit insurance providers and conduct ongoing cost analyses.

• Monitor, interpret, and respond to evolving domestic and international regulatory requirements.

• Ensure accurate recordkeeping of employee eligibility, contributions, status changes, and terminations.

• Maintain and update benefit orientation materials and resources.

• Oversee administration of leave of absence programs (FMLA, disability, statutory leaves) and the workplace accommodation process, ensuring compliance with ADA and global/local requirements.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Deep knowledge of employee benefit plans, regulatory requirements, global benefits practices, and leave/accommodation administration.

• Strong analytical capability to assess cost impacts and evaluate plan design changes.

• Understanding of benefit financing methods and their implications on corporate financials.

• Excellent communication, organizational, and planning skills; ability to manage multiple priorities and meet deadlines.

• Strong problem-solving abilities, attention to detail, and proficiency with HRIS and related applications.

• Collaborative team orientation with the ability to lead and mentor others.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

• Minimum of 5 years of experience in benefits management, including prior experience administering leave of absence programs and workplace accommodations.

• Global benefits experience desirable.

• CEBS, CBP, or other advanced benefits certifications preferred.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Work is performed on-site in our Dallas, TX Venue Support Center.

• Regular use of computers, office equipment, and related technology.

• Ability to travel up to 5% domestically and internationally.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.