Sr. Manager, Program Management (TCF)

Information Technology

Summary

Description

Roles & Responsibilities

• Strategic alignment: Develop program strategies, define objectives, and ensure alignment with overall business goals and vision.
• Program Oversight: Manage the entire lifecycle of multiple complex, interrelated projects from initiation to completion.
• Cross-Functional Leadership: Coordinate efforts across different teams and departments, fostering collaboration and driving participation.
• Resource & Budget Management: Plan, forecast, and manage program budgets, timelines, and resources efficiently.
• Risk Management: Identify, assess, and implement mitigation strategies for program-level risks and issues.
• Stakeholder Communication: Engage with and report to stakeholders and executives, providing regular status updates and driving consensus.
• Process Framework: Implement best practices, establish new processes and drive efficiency across programs.
• Mentorship & Guidance: Coach and mentor project managers and team members, providing leadership and direction.
• Inspect & Adapt: Lead program evaluation and post-program reviews to assess successes, challenges, and lessons learned.

Required skills and experience

• Bachelor’s degree in Business Administration, Project Management, or a related field (Master’s preferred).
• Overall Experience Required: 10 + Years
• Program Management Professional (PgMP) or Project Management Professional (PMP) certification OR any SAFe certification
• At least 5-7 years of experience in program management or a similar leadership role.
• Proven track record of successfully managing large-scale, complex programs and projects.
• Strong understanding of program management methodologies (Agile, SAFe, etc.).
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders.
• Strong problem-solving abilities and the ability to manage multiple projects simultaneously.
• Familiarity with project management software (e.g., MS Project, JIRA, Asana).
• Ability to analyze program performance data and generate insights to drive continuous improvement and strategic decision-making