Sr. Salesforce Specialist

Role description

About Vistaprint Corporate Solutions

Vistaprint is the ecommerce industry leader in personalized physical and digital products, with over 23 years of legacy. We empower over 20 million global customers to make an impression – and we’re fuelled by forward-thinking and innovative technology. Vistaprint Corporate Solutions (VCS) is a line of business under Vistaprint serving the commercial mid-market (corporate) segment and the small reseller segment, with a suite of solutions including ProShop and ProAdvantage:

Proshop helps companies overcome the logistical challenges of creating and ordering custom print and promotional items across several teams while ensuring brand consistency. Our long-term aspiration is to help larger businesses portray and grow a consistent brand image via design and brand-management capabilities, on print and digital mediums.

ProAdvantage allows small resellers to focus on what they love most: creating, and what matters the most to them: their business, while we take care of order fulfillment for them.

About the Team

At VCS, we’re redefining how businesses deliver consistent branding with cutting-edge solutions that simplify the distribution of custom merchandising and marketing materials. As part of our fast-paced, entrepreneurial environment, the Business Intelligence & Integration team plays a pivotal role in enabling data-driven decisions, optimizing workflows, and building innovative systems to empower our global sales and support teams.

With a start-up mindset, our team thrives on collaboration, experimentation, and a relentless pursuit of excellence. Together, we are revolutionizing the custom print and digital marketing solutions space for mid-market businesses. Join us and make your mark at the intersection of technology, strategy, and customer impact. Learn more at .

About the Job

At Vistaprint Corporate Solutions (VCS), we empower mid-market businesses with tailored marketing solutions and innovative technologies. As part of our growing Business Intelligence & Integration team, we are looking for a Senior Salesforce Specialist to enhance our CRM capabilities and ensure smooth, efficient operations across our global sales ecosystem.

This role is pivotal in maintaining and optimizing Salesforce functionalities, enabling seamless processes, and improving data accessibility to drive decision-making. Working closely with the Salesforce Architect, Salesforce Admins and Analysts, you’ll ensure that Salesforce remains a reliable backbone for our customer-facing teams, contributing to VCS’s mission of delivering exceptional solutions to our clients.

What you’ll be doing

• Own Salesforce Development & Platform Health
  Be the technical owner of our Salesforce org from a development standpoint. Manage user onboarding/offboarding, IAM, roles, profiles, and configurations while also monitoring system performance, code scalability, and platform stability to ensure a secure, reliable, and high-performing environment.

• Design & Build Custom Solutions
  Develop scalable customizations using Apex (Triggers, Classes, Batch, Queueable), Lightning Web Components (LWC), and Visualforce where necessary. Translate complex business requirements into secure, maintainable, and reusable technical solutions aligned with Salesforce best practices

• Support Releases, Testing, and Deployment
  Contribute to the development lifecycle: analysis, design, build, test, deploy, and maintain. Participate in code reviews, create test classes to ensure 75%+ code coverage, and manage deployments across sandbox environments using Change Sets or SFDX-based CI/CD tools.

• Automate and Optimize Business Processes
  Leverage both declarative and programmatic tools to streamline business operations. Build and refine automations using Flows, Validation Rules, and Apex logic to eliminate manual work, minimize errors, and improve team efficiency across Sales, Service, and Operations. Test and document changes so automations stay stable as the business scales.

• Deliver actionable reporting & dashboards
  Create intuitive reports and dashboards that give Sales, Marketing, Customer Service and Leadership the insights they need to act upon like pipeline health, quota progress, funnel conversion, and other KPIs. Translate data into clear, consumable visuals and scheduled reports.

• Protect and improve data quality
  Run regular data audits, manage bulk imports/exports, clean duplicates, and enforce data governance so Salesforce remains the single source of truth. Proactively identify bad data patterns and fix them at the root. Communicate any anti-patterns or non-compliance proactively.

• Support integrations & light development
  Develop, maintain, and optimize integrations between Salesforce and external systems (e.g., Marketing, Finance, BI tools) using REST and SOAP APIs, Connected Apps, and middleware solutions. Ensure data synchronization, transaction integrity, and robust error handling. Manage third-party integrations (e.g., DocuSign, sales engagement tools, marketing platforms). Evaluate and implement Salesforce AppExchange solutions to enhance functionality.

• Support and enable users
  Partner with business stakeholders to understand challenges and provide quick technical resolutions. Deliver timely support, training, and documentation. Maintain documentation, process guides, knowledge articles, and support resources to improve adoption and user confidence in collaboration with our training teams

• Collaborate on roadmap & strategy
  Work closely with the Salesforce Architect, Admins, and Business teams to design scalable solutions and enhance platform capabilities. Participate in backlog grooming, technical design discussions, and provide input on architectural decisions and integration strategies.

What makes you a Great Candidate

• 3+ years of hands-on Salesforce development experience in Apex, LWC, and declarative tools (with strong Salesforce administration knowledge)

• Salesforce certifications such as:

• • Platform Developer I (required)

  • Platform Developer II, Administrator, or App Builder (preferred)

• Strong understanding of Salesforce architecture, data models, and security frameworks (Profiles, Roles, Permission Sets, Sharing Rules)

• Strong understanding of Salesforce Sales Cloud, Service Cloud (incl. Amazon Connect), and Lightning Platform

• Proficiency with Apex (Classes, Triggers, Batch, Queueable, Schedulable), Lightning Web Components (LWC), and SOQL/SOSL

• Solid experience with Flows, Validation Rules, Custom Objects, and Record Types

• Experience integrating Salesforce with external systems using REST/SOAP APIs, Platform Events, and Connected Apps.

• Experience using data management tools (Data Loader, Import Wizard, Workbench)

• Experience with Change Set deployments or SFDX-based CI/CD tools (Gearset/Copado/Jenkins)

• Ability to translate business requirements into scalable, efficient, and maintainable solutions

• Experience building reports and dashboards for actionable business insights

• Strong collaboration and communication skills to work with cross-functional teams and business stakeholders

• Knowledge of Salesforce best practices for governance, adoption, and scalability

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field

• Exposure to Einstein Analytics or Experience Cloud or any other Einstein offerings is a plus.

Why you’ll Love working Here

Being at Vista means that you don’t see work as just a building, a desk, or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

What’s in it for You (Besides the best-in-class Rewards)

• An OPPORTUNITY to be a part of the e-commerce market leader in the mass customization upload, design, and print industry.

• A chance to GROW professionally building technology solutions for a largely unorganized market.

• A system that EMPOWERS each member with a high degree of trust, freedom, and autonomy.

• A GLOBAL team that has some of the best minds in sales, marketing, product, user experience, data, and engineering.

• A REMOTE-FIRST operating model and impeccable work culture.

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Skills

Salesforce Administration, Apex Development, LWC, Aptitude

About Cimpress
Founded in 1994, Cimpress (Computer Integrated Manufacturing Press) empowers individuals and businesses worldwide to make their mark through customized, high-quality products. With a $5 billion market cap and a presence in 24 countries, Cimpress is a market leader in mass customization—offering a wide range of personalized items, including print, signage, apparel, and packaging. Cimpress India (CI) supports Cimpress businesses by providing top-tier talent and operational solutions, advancing its mission to deliver value through personalization. Operating as a "talent container" model, CI simplifies hiring, payroll, HR, and logistics, allowing businesses to focus on their ambitious goals. Currently, Cimpress India hosts over 2,400 team members across 14 Cimpress brands, with key hubs in Ahmedabad, Bengaluru, and Mumbai. Our teams play a vital role in Cimpress’s commitment to mass customization and innovation, making custom products accessible and impactful.