Sr Server Support Tech - 3rd Shift

QUANTA NASHVILLE IS GROWING AND HIRING!

WANT TO BUILD THE FUTURE?

Quanta is a Fortune Global 500 Company and a leading solution provider in cloud computing. Centered around computing design as the foundation of OUR core technology capability, Quanta continues to innovate in the area of data economics and integrate relevant resources to proactively expand market potentials and explore business opportunities. Quanta Nashville (QMN) was established in 2003 in LaVergne, TN, with 20 employees in one building. QMN currently occupies nine (9) facilities in the Antioch/LaVergne area with over 3000 employees...and GROWING!

Position Summary:

Responsible for repairing and testing servers per work instructions and ensuring product quality.

Essential Functions:

• Conduct repair work on all server products to meet commercial standards and ensure customer satisfaction.

• Perform final testing of all server products to ensure they meet finished goods quality requirements.

• Perform basic troubleshooting, including initial diagnostics of servers to identify issues.

• Report and accurately record defective parts in the shop floor database in a timely manner.

• Collaborate with the test engineering team to analyze root causes of product failures and contribute to continuous improvement efforts.

• Achieve daily repair output metrics.

• Conduct part replacements per department metric rates.

• Follow instructions and guidance from Senior Technicians and Team Leads to improve repair productivity and efficiency.

• Other responsibilities as assigned by management.

Education and Experience:

• High school diploma or equivalent required.

• Strong knowledge of and hands-on experience with PC, System, and Server Repair and Testing.

Other Skills and Abilities:

• This is a FULLY ONSITE position; must be able to report onsite daily.

• Ability to work in a multi-cultural environment with multiple languages spoken.

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)

• Familiarity with Windows or Linux operating systems and related software tools.

• Ability to read, write, and speak English; bilingual in Spanish/Mandarin preferred

• Excellent organizational skills.

• Detail oriented.

• Ability to operate independently.

Physical Requirements:

• Ability to lift up to 50 pounds regularly.

• Close vision required and ability to distinguish between colors.

• Ability to stoop, bend, twist, and perform repetitive tasks as part of repair work.

• Prolonged periods of standing on concrete floors and moving about production and warehouse areas.

• Ability to work in non-temperature-controlled environments occasionally.

Quanta Nashville is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, gender, sex, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

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