Sr. Service Engineer / Sr. Service Specialist -Power Technique-Service - South

Your Role

- Job Location - Bengaluru / Coimbatore

• Provide Technical supports to customers/ dealers.

• Responsible for ensuring timely service of all the asset in the respective territory.

• Groom and support dealer service team

• Dealer Team management – guidance and Support for service requests, Stock recommendation & ensuring adequate stock at dealer end basis installed units.

• Capable of conducting in house training for our key customers and distributors

• Ensure Total customer satisfaction & generate feel good factor, Practice existing tools for ensuring customer satisfaction/ Develop new.

• Coordination with Product specialist, Share product quality feedback & suggestions.

• Effective utilization of PTS systems – DMS, WOL,MOL,QLINK,POWERCONNECT, FLEETLINK ,MAM2 etc.

• Support product companies / marketing for new product trails.

• Identify Nonservice Taking customers & Educate benefits of availing Genuine services & spares.

To succeed, you will need

- Relevant experience of 5 - 7 years experience in service of Compressor/Heavy Earth Moving/Engine/Construction Equipment Industries.

• Diploma / BE / B Tech in Engineering (Mechanical or Electrical)

• Dealer Management experience

-Problem solving skills -Eye for In-depth details & Root cause analysis and Closure of Critical issues with ownership

• Basic understanding of spare parts business

Additional

• Good communicator.

• Work requires willingness to travel within the region.

In return, we offer you

Open and transparent working Culture with continuous learning and growth opportunities

City
Bangalore

Last Day to Apply

5-10-2025

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