Sr. Supervisor Control Room

For DP World Sokhna Logistics Park

Job Purpose : Oversee and manage control room operations, ensuring effective monitoring of site activities, compliance with security policies, and optimal performance of all technical security systems.

Key Accountabilities :

• Ensure implementation of DP World Sokhna Logistics Park (SLP) security regulations.
• Assist the Security Assistant Manager in overseeing all aspects of security systems and ensuring their effectiveness.
• Maintain the control room and all equipment in serviceable condition; ensure faults are permanently remedied.
• Engage team members to align with business goals and objectives.
• Supervise and direct staff to prioritize tasks and review work progress.
• Conduct performance evaluations and provide continuous feedback.
• Coordinate staff scheduling to ensure proper operational coverage.
• Train new employees and identify ongoing training needs; ensure team members have the necessary education and skills.
• Monitor team performance continuously, resolve challenges, and drive optimum results.
• Supervise technical maintenance of security equipment and tools, including CCTV, access control systems, and X-ray devices.
• Prepare and submit required reports using all relevant work-related information.
• Ensure risk assessments are conducted and actioned in line with company policies and procedures.
• Motivate and inspire team members, fostering creativity and continuous improvement.
• Conduct regular briefings to update the team on new information and operational priorities.
• Facilitate problem-solving and collaboration across the team.
• Monitor progress and timelines of security system upgrades to ensure projects remain on track.

Qualifications & Certificates

• Bachelor’s degree in a relevant field.

Experience & Knowledge

• 7–10 years of experience in security operations, preferably within maritime or logistics environments.
• Strong knowledge of safety procedures and emergency response protocols.

Skills & Abilities

• Strong command of English (spoken and written).
• Excellent communication and interpersonal skills.
• High ethical standards: honesty, integrity, respect for human rights, and compliance with legal guidelines.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong leadership, problem-solving, and decision-making skills.
• Ability to motivate diverse teams and manage operations under pressure.