Sr User Experience Designer

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a talented Sr UX Designer . The Sr UX Designer requires a zeal for understanding users, an outstanding attention to detail, and an exceptional eye for striking visuals. You will collaborate with product management on customer discovery; create journey maps, wireframes, prototypes, and high-fidelity designs; test and iterate on concepts; work closely with software engineers as they execute design requirements; and delve into analytics to understand the impact we are having on our customers’ experience with Daikin digital products. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Plymouth, MN - Hybrid

What you will do:

• Operate within the Daikin Applied UX process, which includes discovery, ideation, visualization, and testing

• Advocate the needs of the customer, fostering a shared understanding of the customer-centric intersection between design, content, business and brand

• Facilitate customer discovery sessions to uncover user needs, preferences, and pain points

• Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback, to ensure alignment with real-world expectations

• Work iteratively and collaboratively with a cross-disciplinary team (product owners, software engineers, researchers), using lean and agile methodologies to explore, test, and implement designs

• Lead end users, development team and partners with impact, and guide decision-making through a customer-focused approach rather then a ‘technology first’ mindset

• Develop comprehensive user journey maps and task flows to visualize end-to-end user experiences and foster a better understanding of customer behavior

• Sketch out low-fidelity wireframes, build interactive prototypes, and leverage Daikin Applied’s design system to deliver high fidelity mockups

• Lead design reviews to validate them with the design team, product managers, engineering teams, and business stakeholders

• Optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data

Minimum Qualifications:

• Bachelor’s degree in Computer Science or a related field or equivalent experience

• 5+ years of experience in design of mobile, web and embedded user interfaces

• Lead discovery activities and user testing

• Ability to work independently

• Signficant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping

• Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications

• Expertise using Figma, Sketch, or the equivalent

• Advanced knowledge of design systems and how to apply them, while still creatively solving design problems

• Understanding of HTML, CSS, and other web technologies

• Work visa sponsorship is not available for this position

Preferred Qualifications:

• Master’s degree in Computer Science or a related field or equivalent experience

• 8+ years of experience in design of mobile, web and embedded user interfaces

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance

• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions

• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage

• Short term and long-term disability

• 3 weeks of paid time off for new employees + 11 company paid holidays

• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual

• Paid sick time in accordance of the federal, state and local law

• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $90,000 - $148,800 (+ 10-15% bonus) in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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