SRE Engineer

Employment Type

Permanent

Closing Date

30 Oct 2025 11:59pm

Job Title

SRE Engineer

Job Summary

You will provide scalable, reliable, durable, and secure applications for our customers and internal users. You will help build highly reliable applications using a customer-first approach while innovating technically. You will understand our customer's needs and how we can meet them.
You will be joining the Telstra Software Engineering, in Telstra in one of our ICC locations.

Job Description

Who We Are

Telstra’s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re Australia’s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries.

Focus of the Role

As a Site Reliability Engineer, you will have the opportunity to manage the complex challenges of scale which are unique to Telstra’s digitisation, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. You will provide scalable, reliable, durable, and secure applications for our customers and internal users. You will help build highly reliable applications using a customer-first approach while innovating technically. You will understand our customer's needs and how we can meet them.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births

Employees are entitled to 12 paid holidays per calendar year

Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year

Receive insurance benefits such as medical, accidental and life insurances

We're interested in hearing from people who have:

• Critical thinking mindset, strong sense of accountability for product delivery, passion to develop quality software.

• Good communication skills, and team player.

• Experience working (or willing to work) with geographically distributed teams.

• Strong technical background

• Develop own and peer’s skills and be a mentor to junior peers

• Understanding of Incident and Problem Management/ITIL Certification.

Responsibilities:

• Within the Site Reliability Engineering team, you will be working with development team, and other partner teams to ensure that applications reliability, efficiency, and performance meets our customer's needs, while keeping the service's operation's reliable, scalable, and automated.

• Develop tools and automation to streamline operations and improve system reliability, efficiency, and performance.

• Partner with development teams on feature launches to ensure our customers are delivered reliable and scalable functionality.

• Build a deep knowledge on production infrastructure and using that to debug distributed systems problems and identify improvements to the system.

• Operations, SLO, SLA management

• Metrics reporting and progress tracking.

• Work with security teams to ensure compliance with security policies and procedures.

• Participate in on-call rotations to provide 24/7 support for our systems.

• Observability (Alarms, monitoring, synthetics).

• Error management

Qualifications:

• Bachelor’s degree in computer science or a related engineering degree

• 5+ years of IT industry experience

• 3+ Experience in Observability using Splunk, NewRelic

• APIs and event-driven approaches

• Security patterns

• Infrastructure as Code using terraform

• Java, Nodejs, microservices, NoSQL

• AWS EC2, S3, Lambda, IAM, ECS, EKS, SQS, Kinesis

• Strong Experience in analysing and troubleshooting large-scale distributed systems. Quick reaction on high severity customer impacts.

• Ability to debug and optimise code and automate routine tasks.

• Familiarity with containerisation and orchestration technologies such as Docker

• Knowledge in modern software engineering practices and tools - Agile and DevOps

• Strong communication skill and the ability to explain complex technical matters in an easy-to-understand way.

Nice to have:

• Knowledge on additional tools

• Python

• APIGEE

If you are looking to take the next step in your career, we want to hear from you!

We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an ‘A’ rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.