Overview
QuickBooks seeks a Staff Content Designer to own and drive the end-to-end content strategy and execution for our largest and most complex business customers. The team is focused on providing foundational Reporting capabilities across the Intuit ecosystem, as well as a new Business Intelligence offering — delivering proactive business insights and helping with fi nancial planning.A Staff Content Designer is responsible for leading content design across a complex domain; driving strategies for voice, tone, patterns, and accessibility; and partnering with product, technical, legal, and compliance partners to create effective and engaging content experiences.
What you'll bring
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Bachelor's degree in English, Communications, or a related field preferred.
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7+ years of experience in content design or a related fi eld.
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Strong portfolio showing content design deliverables, includingstrategies.
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Excellent writing and editing skills.
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Experience with content strategy, information architecture, and user experience design.
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Strong understanding of design principles and best practices.
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Ability to work independently and as part of a team.
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Excellent communication and interpersonal skills.
How you will lead
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Lead the development and implementation of content design strategies for a suite of products — specifi cally, Reporting and Business Intelligence.
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Write clear, concise, and engaging content for a variety of audiences and purposes.
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Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user fl ows.
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Support product designers in their content work, through coaching sessions or offi ce hours.
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Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers.
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Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals.
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Conduct user research to understand user needs and preferences.
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Use data to defi ne success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability.
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Contribute to roadmapping and planning, making informed decisions.
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Create content prototypes and mockups to test with customers
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Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received.
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Stay up-to-date on the latest trends in content design and development.