Staffing Coordinator

Job Overview

Premier Health Services, Inc., a Medicare-certified home health agency, is seeking a highly organized and detail-oriented Staffing Coordinator to support our growing clinical operations team. The Staffing Coordinator plays a vital role in ensuring patients receive timely, high-quality care by coordinating staffing schedules for nurses and home health aides, maintaining Electronic Visit Verification (EVV) compliance, and supporting operational excellence.

If you thrive in a fast-paced healthcare environment, enjoy problem-solving, and are passionate about your community, we encourage you to apply.

Duties

Scheduling and Workforce Coordination

• Coordinate and maintain daily schedules for:

- Licensed Practical Nurses (LPNs)

- Home Health Aides (HHAs) / Personal Care Aides (PCAs)

- Match staff assignments based on patient needs, location, staff’s skills and availability, and continuity of care requirements

• Manage schedule changes, call-offs, cancellations, and emergency staffing situations.
• Ensure all patient visits are staffed and completed according to physician orders and individualized plans of care.
• Monitor staffing efficiency and visit utilization.
• Coordinate and ensure on-call coverage for evenings, weekends, holidays, and emergency situations.

Patient Care Coordination

• Coordinate staffing for new patient admissions and resumptions of care.
• Communicate scheduling information with patients, caregivers, and clinical staff.
• Address and resolve patient-caregiver compatibility concerns.
• Assist with incident and complaint investigations as needed.
• Participate in interdisciplinary team and operational meetings.

Electronic Visit Verification (EVV) Compliance

• Collaborate with the EVV Coordinator to monitor and manage EVV activities for HHA and LPN visits.
• Verify accurate clock-in and clock-out documentation for scheduled visits.
• Ensure EVV records align with authorized service hours and scheduled visits.
• Maintain accurate EVV records to support Agency activities
• Partner with the Billing Department to ensure visit verification supports reimbursement requirements.

Compliance and Documentation

• Ensure staffing assignments comply with Federal and District of Columbia regulations.
• Maintain accurate scheduling records within the agency's EMR and scheduling systems.
• Track missed visits, scheduling exceptions, and documentation concerns.
• Escalate unresolved staffing or compliance concerns to agency leadership

Administrative Support

• Prepare staffing, utilization, productivity, and EVV compliance reports.
• Assist leadership in identifying staffing trends and workforce needs.
• Support recruitment, onboarding, and orientation activities as needed.

Skills & Competencies

• Exceptional organizational and multitasking skills.
• Proficient with Electronic Medical Records (EMR)
• Proficient with Home care scheduling software (AXXESS experience preferred)
• Proficient with Electronic Visit Verification (EVV) systems
• Proficient with Microsoft Office Suite (Excel, Outlook, Word, Teams).
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Strong analytical and problem-solving capabilities.
• Ability to prioritize multiple responsibilities in a fast-paced healthcare environment.

At Premier Health Services, we are committed to delivering compassionate, high-quality care that allows patients to remain safely in their homes and communities. Our team members are valued professionals who make a meaningful impact every day.

We offer:

• Competitive salary
• Health, dental, and vision benefits
• Paid time off and holidays
• Professional development opportunities
• Supportive team environment

Meaningful work serving the Washington, DC community

Pay: $49,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person