Staffing Coordinator – Healthcare (Full-Time)

Staffing Coordinator – Healthcare (Full-Time)

About East Houston Medical Center

East Houston Medical Center is a patient-centered healthcare facility dedicated to providing high-quality, compassionate care to the communities we serve. Our teams work collaboratively to ensure safe staffing levels, excellent patient outcomes, and a supportive work environment for all employees.

Position Summary

The Staffing Coordinator is responsible for coordinating daily and long-range staffing for clinical and non-clinical departments, ensuring safe, cost-effective coverage that aligns with patient census and operational needs. This role manages schedules, handles call-ins and open shifts, collaborates with leadership on staffing decisions, and supports HR filing as needed to maintain regulatory compliance.

Key Responsibilities

• Develop, maintain, and adjust daily and master schedules for assigned departments, ensuring appropriate coverage for all shifts.
• Monitor census, acuity, and staffing levels; proactively adjust assignments and staff mix to meet patient care and operational needs.
• Respond promptly to call-ins, absences, and shift changes; fill open shifts using PRN, float pool, and approved agency staff according to policy.
• Communicate staffing changes and variances to department leaders (e.g., DON, Nurse Managers, HR, Payroll) in a timely manner.
• Track attendance, tardiness, and unscheduled absences and provide reports to managers per facility policy.
• Process and document PTO and schedule change requests in accordance with established guidelines.
• Maintain accurate data in scheduling/timekeeping systems and collaborate with Payroll to support accurate time and pay.
• Support recruitment activities as needed, including posting positions, coordinating interviews, and assisting with pre-boarding/onboarding tasks.
• Ensure compliance with internal staffing policies, union/contract terms (if applicable), and federal and state labor regulations (e.g., overtime, rest periods).
• Prepare routine and ad-hoc staffing reports and metrics for leadership (e.g., open shifts, overtime, agency utilization).
• Provide courteous, professional customer service to staff, leaders, and external partners.

Qualifications

• High school diploma or GED required, associate’s or bachelor’s degree in Human Resources, Business, Healthcare Administration, or related field preferred.
• Minimum 2 years of experience in staffing, scheduling, or HR coordination; prior healthcare or 24/7 operation experience strongly preferred.
• Experience using workforce scheduling or timekeeping systems (Homebase, ,ADP, or similar).
• Working knowledge of staffing practices, overtime rules, and basic labor regulations.
• Strong organizational, time-management, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills; ability to build positive relationships with staff at all levels.
• Proficiency in Microsoft Office (Word, Excel, Outlook); comfort with learning new software systems.

Schedule

• Full-time, primarily Monday–Friday, with occasional evenings, weekends, or holidays as needed to support staffing operations.

Pay: $15.00 - $20.00 per hour

Work Location: In person