Stamford JCC SOCIAL MEDIA & DIGITAL CONTENT ASSOCIATE

The Stamford JCC’s marketing department operates as an in-house PR and marketing agency, serving the diverse programs and "brands" within our vibrant community. The Social Media & Digital Content Associate reports to the Senior Director of Marketing and plays a crucial role in bringing our organization's stories to life.

This role goes beyond basic posting; it is about building our distinct program brands through compelling storytelling. You will be responsible for creating content centered around our program professionals, highlighting real-world program impact, and designing targeted posts that drive recruitment, retention, and community engagement. This is a full-time position with regular evening and weekend coverage required to capture our events in action.

Core Responsibilities

Brand Storytelling & Content Creation

• Act as an internal "agency account executive" for various JCC departments, collaborating with internal teams to identify compelling content opportunities.
• Develop written and visual content tailored to distinct target audiences, specifically focusing on highlighting the expertise and personalities of our program professionals.
• Capture the authentic impact of our programs through high-quality photography and video content at events and classes.
• Write engaging captions, scripts, and promotional copy that align with our brand guidelines and emphasize recruitment, member retention, and community engagement.
• Design graphics using Adobe Creative Suite and Canva and edit short-form promotional videos for social platforms.

Social Media Execution

• Manage daily posting across platforms including Facebook, Instagram, and LinkedIn, utilizing approved content calendars.
• Ensure brand consistency in voice, tone, and visual presentation across all distinct program areas.
• Actively monitor social channels, responding to comments and messages in a timely, brand-aligned manner.
• Stay ahead of social media trends, recommending new storytelling formats and ideas to continually improve engagement.
• Update and seamlessly manage our Instagram Link in Bio.

Campaign & Paid Advertising Support

• Assist in launching and monitoring targeted paid social media campaigns through Meta Business Suite aimed at program recruitment and member retention.
• Draft ad copy and help create visual assets specifically designed for paid conversions.
• Support optimization efforts by adjusting creative and targeting under the direction of senior leadership.
• Assist with Google Grant campaigns and other digital advertising initiatives.
• Track campaign performance and compile performance reports.

Analytics & Reporting

• Track and report on key social media and paid advertising metrics, focusing on growth, retention, and engagement KPIs.
• Analyze engagement data to inform content improvements and storytelling strategies.
• Help implement data-driven tactics to increase followers, engagement, and website traffic.

Position Requirements

Qualifications

• 1–3 years of experience in social media management or digital marketing.
• Creative thinker with a strong, demonstrated ability for storytelling.
• Collaborative mindset and willingness to learn, essential for thriving in an in-house agency structure.
• Exceptional writing, editing, and proofreading skills.
• Strong photography and basic videography skills, with video editing experience required.
• Proficiency in Adobe Creative Suite, Canva and Microsoft Office.
• Experience with Meta Business Suite preferred.
• Basic understanding of social media analytics and performance metrics.
• Strong organizational skills and ability to manage multiple projects for different internal "clients."

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person