Stand Admin (Customer Service)

MIRA DEVELOPMENT is seeking a Stand Administrator to join their team!

A Stand Administrator plays a crucial role in ensuring the smooth and efficient operation of a specific stand or booth, often in a retail, event, or promotional setting. Their responsibilities typically involve a blend of administrative, customer service, and operational tasks.

Key Responsibilities of a Stand Administrator:

Operational Management:

• Ensuring the stand is set up correctly, clean, and presentable at all times.
• Managing inventory and stock levels, including ordering and restocking materials as needed.
• Ensuring all necessary equipment is functional and reporting any maintenance issues.
• Following company guidelines and procedures for stand operation.
• Opening and closing the stand according to schedule.
• Handling cash transactions, operating POS systems, and preparing daily sales reports (if applicable).

Customer Service:

• Greeting and welcoming visitors to the stand.
• Providing information about products, services, or the purpose of the stand.
• Answering customer inquiries and addressing concerns in a professional manner.
• Maintaining a positive and engaging interaction with visitors.
• Potentially conducting product demonstrations or distributing promotional materials.

Administrative Tasks:

• Maintaining records of visitor interactions, sales, or other relevant data.
• Preparing basic reports as required by management.
• Managing schedules for staff or volunteers at the stand (if applicable).
• Handling phone calls and emails related to the stand.
• Organizing and filing documents or materials related to the stand.
• Assisting with the application for necessary permits or licenses for stand operation.

Compliance and Safety:

• Ensuring the stand operates in compliance with safety regulations and guidelines.
• Reporting any safety hazards or incidents.
• Adhering to legal and ethical standards relevant to the stand's purpose.

Team Coordination (if applicable):

• Communicating effectively with other team members, supervisors, and the marketing team.
• Collaborating on strategies to enhance customer engagement and lead generation at the stand.
• Potentially providing basic training or guidance to new stand staff.

Job Type: Full-time

Application Question(s):

• Please provide your WhatsApp number for easier communication.
• What is your expected salary per month in AED?
• Are you available to join us immediately, or do you have a notice period?