Stock and Back Office Executive

YOUR MISSION: Is in charge of stocking merchandise onto shelves, organizing the sales floor to create a pleasant and safe shopping environment. HOW WILL YOU MAKE AN IMPACT? - Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment. - Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service. - Support team members by performing routine inventory tasks and following established procedures. - Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively. - Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries. - Organize work schedules to ensure task completion, coordinate with support services, and assign short-term tasks to team members as needed. - Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards. - Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others. - Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance. - Post-Secondary Non-Tertiary Education. - Sound experience and understanding of straightforward procedures or systems. - Limited managerial experience.

Skills - Strong organizational skills. - Effective communication and customer service abilities. - Proficiency in inventory management and operational processes. - Ability to train and mentor team members. - Attention to detail and adherence to safety protocols. - Capability to prioritize tasks and manage time efficiently. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Post-Secondary Non-Tertiary Education Sound experience and understanding of straightforward procedures or systems.