Stock Management Services Specialist

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Stock Management Services Specialist at Azadea's Business Services is responsible for providing comprehensive professional stock management services and supporting the activities of the stock management unit to ensure the delivery of effective and efficient end-to-end service for the group.

RESPONSIBILITIES

• Ensure proper definition of margins, overhead charges, and retail variances by brand, ensuring compliance with each franchise agreement and company policies and procedures.
• Ensure that the cost of goods sold is recorded in a timely and accurate manner.
• Generate and review end-of-month COGS reports and stock-taking results within the established time frame.
• Identify opportunities for improvement in stock management processes to ensure ongoing optimization.
• Maintain a high level of customer service, ensuring internal customers' satisfaction by meeting all internal Service Level Agreements (SLAs) and promptly addressing requests.
• Ensure the accurate and timely implementation of stock management policies and procedures, including receiving, sales, change of season, change of price, cycle count, defective items, credit note, transfer between stores, and export shipment. Ensure that these activities are appropriately recorded.

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

• Fluency in English.
• Fluency in French is a plus.

Technical Skills

• Proficiency in MS Office.

EDUCATION

Bachelor’s degree in Supply Chain Management, or Logistics, or Business Administration, or a related field.

EXPERIENCE

Two to four years of experience is a similar role.

BEHAVIORAL COMPETENCIES

Optimizes Work Processes

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Organizational Savvy

Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, has a firm grasp on organizational culture and politics; connects with key stakeholders and knows when to bring something to their attention.

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.