Store Manager

Key Responsibilities:

1. Sales & Business Development

• Achieve and exceed monthly/quarterly sales targets.

2. Customer Service

• Ensure a high level of customer satisfaction through excellent service.
• Handle customer complaints and resolve issues promptly and professionally.
• Build strong customer relationships and loyalty.

3. Staff Management

• Recruit, train, and supervise store staff.
• Schedule shifts and manage staff attendance.
• Motivate the team to achieve sales goals and maintain performance standards.
• Conduct regular team meetings and performance reviews.

4. Inventory & Stock Management

• Ensure accurate stock levels and minimize stock loss.
• Conduct regular stock counts and reconcile discrepancies.
• Coordinate with suppliers and head office for timely stock replenishment.
• Ensure proper display and merchandising of products.

5. Operations & Compliance

• Maintain store cleanliness, safety, and security standards.
• Ensure adherence to company policies and standard operating procedures (SOPs).
• Monitor cash handling and financial transactions accurately.
• Prepare daily/weekly/monthly sales and operations reports.

6. Marketing & Visual Merchandising

• Implement and oversee promotional campaigns within the store.
• Maintain high standards of visual merchandising according to brand guidelines.
• Suggest creative ideas to attract more customers and boost sales.

7. Administration & Reporting

• Prepare and share sales, inventory, and staff performance reports with management.
• Track key performance indicators (KPIs) and take corrective actions when needed.
• Monitor competitor activities and report insights to management.
• Monitor daily sales performance and implement strategies to improve sellout.
• Identify new business opportunities, promotions, and upselling strategies.
• Maintain strong product knowledge to guide customers and train staff.

Job Type: Full-time

Pay: From RO250.000 per month

Ability to commute/relocate:

• Muscat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Sales Coordinator: 1 year (Preferred)

Language:

• English (Preferred)