Store Manager

Location: Sunset Mall, Dubai

Love Luxury is a fast-growing brand renowned for the resale of authentic, high-end designer handbags, jewellery, and timepieces. We cater to an elite clientele that values trust, discretion, and excellence.

For over 15 years, Adam and Emily Abraham have built an extensive network of loyal clients who share a deep passion for luxury. As we continue to expand, we’re seeking passionate, driven, and ambitious individuals to join us on our mission - to build lasting trust in luxury by connecting people with authentic pieces, exceptional service, and timeless elegance.

Our Dubai boutique opened in April 2025, serving high-net-worth, international and VIP clients in one of the world’s most competitive luxury landscapes.

A very rare position has opened up and we are seeking a commercially astute, high-calibre Store Manager to lead our Dubai boutique.

This is not a standard retail management role. We require a strong leader who understands the pace, expectations and sophistication of the Dubai luxury market. You will be responsible for driving significant revenue, leading a performance-focused team, and ensuring flawless execution across sales, operations and client experience.

You must be confident managing high-value transactions and operating in a target-driven, fast-paced environment.

What You’ll Be Doing

Driving Commercial Performance

• Leading the boutique to consistently achieve and exceed revenue targets
• Monitoring and optimising KPIs including conversion, ATV and client retention
• Managing high-value sales with authority and confidence
• Identifying commercial opportunities within the local and international market

Leadership & Accountability

• Building and leading a high-performing sales team
• Setting clear expectations and driving accountability
• Training and developing talent aligned with brand standards
• Creating a results-focused culture with strong ownership and pace

VIP Client Management

• Delivering an elevated, personalised luxury experience
• Building long-term relationships with high-net-worth and international clients
• Managing discretion, confidentiality and service excellence at all times
• Handling escalated matters with composure and professionalism

Operations & Control

• Maintaining strict stock control and inventory accuracy
• Ensuring boutique presentation reflects premium global standards
• Overseeing security protocols for high-value inventory
• Reporting directly to senior leadership on performance and strategy

What You’ll Bring:

• Proven experience (3+ years) managing a luxury boutique in Dubai or a comparable market
• Strong commercial track record with evidence of exceeding targets
• Experience working with high-net-worth, international clientele
• Confident leader with the ability to command a room and a team
• Highly organised with strong operational oversight
• Calm under pressure and able to thrive in a high-performance environment
• Fluent English required; additional languages are advantageous

Experience within luxury resale, high jewellery, watches or premium fashion is highly desirable.

Why Work With Us

• Lead a flagship boutique in one of the world’s key luxury markets
• Join a globally recognised and rapidly expanding brand
• Work within an ambitious, performance-driven culture
• Competitive salary with performance-based incentives
• Clear opportunity for progression as the brand continues to scale

Application Instructions

Please submit your CV along with a short cover letter outlining your experience in the Dubai luxury market and why you are suited to this role.