Store Operations

Company Overview

Reliance Retail, India's largest and most profitable retailer, revolutionizes retail with its omni-channel presence, serving over 193 million loyal customers. Established in 2006, the company offers superior quality products and exceptional value, operating 15,000+ stores across 42 million square feet. As a partner of choice for major brands, Reliance Retail continues to enhance job security and financial income for millions, bolstered by a robust supply chain and a dedicated workforce. Discover more at www.relianceretail.com.

Job Overview

We are seeking a mid-level Store Operations professional to join our team in Mandya. This is a full-time role at Reliance Retail, where you will be responsible for managing efficient store operations. The ideal candidate will possess strong skills in inventory management and customer relationship management, ensuring a seamless customer experience while coordinating supply chain processes.

Qualifications And Skills

• Proficient in inventory management techniques to ensure optimal stock levels and minimize shrinkage.
• Strong expertise in customer relationship management, fostering loyal customer connections and satisfaction.
• Experience in supply chain coordination to streamline processes and improve operational efficiency.
• Proven ability to lead teams effectively, driving performance and fostering a collaborative environment.
• Competence in inbound and outbound logistics operations, ensuring timely delivery of goods and services.
• Ability to manage fulfilment center operations and maintain efficient workflows to meet customer demands.
• Excellent organizational and multitasking skills, adept at handling various aspects of store operations.
• Effective communication skills to liaise with diverse teams and manage customer interactions smoothly.
• Expertise in outbound logistics processes (Mandatory skill), essential for seamless distribution and delivery.
  
  

Roles And Responsibilities

• Oversee daily store operations ensuring smooth and efficient store functionality at all times.
• Manage inventory processes to optimize stock levels and reduce wastage.
• Develop and maintain strong relationships with customers to enhance satisfaction and loyalty.
• Coordinate with the supply chain team to ensure timely delivery and stocking of products.
• Lead and motivate store staff, providing guidance and development opportunities.
• Ensure the fulfilment center's operations meet customer requirements efficiently.
• Implement best practices in logistics management for inbound and outbound processes.
• Handle customer inquiries and resolve issues to maintain high levels of satisfaction.